Student Success Coach - Camden Campus

Position InformationPosition Information (Default Section)TitleStudent Success Coach - Camden CampusOverviewCamden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.LocationCamden City CampusDepartmentTitle IIIDays and HoursSee special instructionsRequisition NumberPosition GoalsThe Student Success Coach (SSC) will report directly to the Title III Project Director and play a critical role in fostering the academic, personal, and professional development of students at the Camden City Campus. This position emphasizes proactive engagement with students to support their retention, success, and graduation. The role involves academic advising, career and life coaching, and providing personalized support services to meet the needs of a diverse student population, with a focus on first-generation, under-served, and at-risk students. The Student Success Coach will contribute to the College's strategic retention and completion efforts by providing proactive, holistic support to students. The role will also support institutional priorities by designing, implementing, and refining a cohesive Student Success Coaching program for the Camden campus.The Student Success Coach will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.Job DescriptionAcademic and Career CoachingConduct individualized coaching sessions to develop educational and career pathways that will help students to track, meet, and achieve their academic and personal goals.Monitor student progress and provide coaching on academic success strategies.Assist students with navigating college policies, procedures, and resources.Stay informed about best practices in student success, academic coaching/advising, and higher education trends.Retention and Engagement InitiativesDesign, implement, and continuously refine the Student Success Coaching program for the Camden campus, coordinating with the Title III Project Director and the Blackwood Student Success Coach to ensure consistent, high-impact support services across locations.Identify at-risk students and implement targeted intervention plans while developing and executing broader strategies to enhance student retention and completion rates.Coordinate workshops, events, and orientation programs to enhance student engagement and improve student retention rates.Student Advocacy and SupportProvide referrals to internal and community resources to address students' academic and personal challenges to facilitate college persistence and retention.Foster a supportive environment that encourages self-advocacy and resilience.Collaboration and OutreachWork with faculty, staff, and community partners to create a comprehensive network of support for students to advance a holistic approach in providing access to resources.Serve as a liaison between students and institutional departments to streamline services.Data Management and ReportingMaintain accurate and confidential records of student interactions and progress.Use data analytics to assess and improve student success initiatives.College Policies and RegulationsComply with all safety, fire, and smoking regulations.Complete all mandatory compliance and safety training as scheduled by Human Resources.Perform all other duties as assigned.Minimum QualificationsBachelor's degree required; Master's degree in counseling, higher education, or a related field preferred.Minimum of one years' experience in either student life, academic advising, student retention, social work or related field.Experience working with diverse populations, including underserved and first-generation students.Strong communication, organizational, and problem-solving skills.Empathy and the ability to work effectively with a diverse student population.Proficiency in using technology for advising and tracking student progress.Bilingual Spanish-English preferred.BenefitsCamden County College offers a comprehensive benefits package to our full-time employees that includes medical, prescription, dental plans, life insurance, short & long-term disability, retirement plans, and a flexible spending account. The College also offers a generous paid time off policy, as well as paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.Special Instructions for ApplicantsStandard working hours are as follows: Academic Year: Monday, Wednesday, Thursday, and Friday 8:30 a.m. to 4:30 p.m. four days per week and 10:00 a.m. to 6:00 p.m. on Tuesdays. Summer: Monday - Thursday 8:00 a.m. to 5:00 p.m. Either schedule is subject to change due to divisional and/or staffing needs.This job description will be updated periodically; however, location, duties, and responsibilities may change at the discretion of the College at any time.Published Salary Range$50,000 - $54,000Job Open Date02/19/2026Job Close DateOpen Until FilledYesJob CategoryAdministrative/StaffApplication Types Accepted