FORD GUEST RELATION ASSISTANT

Job Description Customer Care AgentOur Business is BOOMING! Join our team and start a career, not a job!Randall Reed's World Class Automotive GroupThe World Class Automotive Group Talent Acquisition Team recruits talent to compliment the Randall Reed family of dealerships in Houston and Dallas locations. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.Due to our recent growth and acquisitions we are looking for individuals to fulfill the following position: Customer Care Agent, Planet Ford 45, Spring TX.Key Accountability Areas:Deliver all sold vehicles to customers with an emphasis placed on complete customer satisfaction by explaining the dealership's philosophy and customer viewpoint questionnaireEnsure all customer license plates are installed & deliveredVerify all customers are introduced to the service department & the first service appointment has been setEnsure all customer concerns are addressed within 24 hoursEnsure all supplies are accounted for, properly stocked and are in a clean orderly mannerCompensation Plan:Hourly wageCustomer Satisfaction bonusesWe strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits:401KHealth InsuranceDental InsuranceDisability & Life InsuranceFlexible work scheduleRandall Reed's World Class Automotive Group also offers educational and long term career assistance:World Class UniversityNew hire orientationOJT on the job trainingManufacturer's certification processesSoft skills / work process trainingEstablished career paths to achieve long term successIntrigued?Click on the link to view open positions and start your new career!Position: Customer Care Agent