Phlebotomy Tech I FLOAT

PhlebotomyPrimary City/State: Show Low, ArizonaDepartment Name: PSC-Show Low-ZPTWork Shift: DayPOSITION SUMMARYThis position may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). This position may be responsible to provide coverage at multiple locations. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company's computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing. This position will also perform specified analytical testing as assigned. Follows the guidelines of the Code of Conduct.Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.CORE FUNCTIONSSpecimen collectionGeneral laboratory specimen processing or referral laboratory processingEnsuring correct patient and specimen identification and specimen integrity by using appropriate techniques for all age criteria as requiredEnters and verifies patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and all other pertinent data found on requisitions and computer-generated orders as required for processing and billingVerifies accuracy of entered informationAliquots and labels specimens according to established departmental procedures and practices, delivers specimens to the technical area in a timely manner and/or performs initial processing and preparation of samples for transportFocuses on quality by assuring that all work performed is accurate and completeCompletes documents legibly and accurately per site protocolFollows established methods and practicesMaintains familiarity with departmental proceduresUses appropriate documentation to record communicationsInitiates computer generated reports as required for patient reporting and quality assurance monitoringMeets departmental standards for productivity and quality as currently definedActively participates and provides input to dept/system via committees or Six Sigma teamsMaintains acceptable specimen rejection rates and meets the departmental standards for productivity and quality as currently definedParticipates in departmental financial responsibilities through the appropriate use of supplies and materialsAvoids excessive wasteParticipates in department initiatives to reduce costs and improve serviceBasic knowledge of billingCommitment to error free work environmentCommunicates courteously and professionally with internal and external customersInteracts with co-workers with an emphasis on teamwork and a focus on customer serviceAll employees must be able to work all areas/departments/shifts as assignedResolves basic service issuesAttends meetings and remains current with internal/external communications, i.e. e-mail, newsletters, etc.Acknowledges and understands the importance of 'Patient Rights' and privacy (HIPAA)SUPERVISORY RESPONSIBILITIESDIRECTLY REPORTING NoneMATRIX OR INDIRECT REPORTING NoneTYPE OF SUPERVISORY RESPONSIBILITIES NoneSCOPE AND COMPLEXITY Primarily departmental responsibility, involved in interdepartmental communication and activities. Internal Customer - Employees of the system. External Customer - Nurses, physicians, office personnel, and vendors.PHYSICAL DEMANDS/ENVIRONMENT FACTORSAble to stand, walk, bend, squat, reach and stretch frequently. Required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of computer, printers, copiers, telephone, fax and department specific equipment.KNOWLEDGE, SKILLS AND ABILITIESMust exhibit personal maturity and responsibilityExcellent reading, writing and math abilitiesCommunicates effectively in oral and written formats sufficient to demonstrate comprehensionAbility to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorizationAbility to take direction and assimilate instructions quicklyDetail oriented and exceptional organizational skillsBasic computer skillsMust exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and/or assessment as defined by the departmentMINIMUM QUALIFICATIONSMinimum age requirement of 18High School diploma or equivalent may be required dependent on state regulatory requirementsBasic knowledge of department resource materialsCompletion of a phlebotomy program or phlebotomy experiencePhlebotomy certification as defined by state regulationsPosition may require DHS Fingerprinting Certification or the ability to obtain fingerprint certificationDependent on department/location, candidate must possess a valid state driver's license in the state of employment and be eligible for coverage under the company auto insurance policyFloat positions require travel and flexible hours required to work multiple locations and required to cover at mobile phlebotomy facilities/in-office phlebotomy locations with minimal notice. Must be flexible and available based on staffing requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AMProgression through career ladder II-IV is subject to completion of career ladder requirementsPREFERRED QUALIFICATIONSBilingual (Spanish/English)Knowledge of medical terminologyAdditional related education and/or experience