Parts Associate

Overview Join our dynamic team as a Parts Associate and become a vital link in delivering exceptional automotive service and customer satisfaction. In this energetic role, you will manage inventory, assist customers with their parts needs, and support the smooth operation of our online sales and repair shop. Your expertise will help ensure that vehicle maintenance and repair processes run efficiently, keeping our customers’ vehicles in top condition. If you thrive in a fast-paced environment and are passionate about automotive excellence, this is the perfect opportunity to accelerate your career! Duties Assist customers in identifying and selecting the correct parts and accessories for their vehicles, providing expert advice on automotive diagnostics and repairs Manage inventory control by stocking, organizing, and maintaining parts shelves using inventory management systems such as CMMS (Computerized Maintenance Management System) Process sales transactions accurately through POS (Point of Sale) systems while handling cash, credit, and other payment methods with professionalism Collaborate with technicians and service advisors to ensure timely order fulfillment for vehicle repairs and maintenance Conduct regular stock checks, reorder parts as needed, and maintain accurate records of inventory levels using retail math principles and Microsoft Excel for data tracking Provide excellent customer service by addressing inquiries via phone or in person with effective communication skills and friendly phone etiquette Support dealership marketing efforts by promoting available parts specials or promotions to customers Post automotive parts for sale on online platforms (eBay, website, marketplaces, etc.) Manage online part listings, pricing, descriptions, and photos Respond to online customer inquiries and process orders Communicate with vendors, dealerships, and suppliers Receive, check in, and organize parts deliveries Keep parts area clean, organized, and efficient Assist with estimates and repair orders as needed Skills Strong knowledge of automotive diagnostics, vehicle maintenance, and automotive repair processes Proven experience in inventory management, stocking, order fulfillment, and inventory control systems like CMMS Excellent negotiation skills to assist customers effectively while maximizing sales opportunities Bilingual or multilingual abilities to serve diverse customer bases more effectively Familiarity with retail sales environments, POS systems, cashiering, and retail math principles Exceptional organizational skills to manage stock levels efficiently and keep the workspace tidy Effective communication skills for engaging with customers, team members, and vendors professionally Experience with dealership operations or automotive service environments is highly preferred Ability to handle multiple tasks simultaneously while maintaining attention to detail in fast-paced settings Knowledge of Microsoft Excel for data analysis and reporting related to inventory or sales metrics Embark on a rewarding career where your automotive knowledge makes a real difference! We’re dedicated to supporting your growth through ongoing training opportunities and a vibrant team environment. Join us today to help keep vehicles running smoothly while advancing your skills in a thriving industry! Pay: $11.00 - $16.00 per hour Work Location: In person