Senior Network Engineer
Job TitleThe position will focus on the core functions of network and security support, engineering: planning, implementation, analysis, maintenance, administration and reporting for Retail and Corporate environment, as well as Supply Chain.
This individual will be required to apply solid technical, business, and problem solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams. This position will have the opportunity to perform tactical decision making that supports the strategic direction of Sephora, IT and the Network team. This person will exercise these responsibilities in compliance with Sephora policies and along with industry best practices.
ResponsibilitiesArchitect/Engineer/Support 600 stores, Corporate offices, and Distribution Centers (warehouses)
Work closely with business and application owners on design, troubleshooting, support, and documentation of new application deployment and enhancements
Architect, engineer, and troubleshoot Palo Alto/Fortinet firewalls and services
Engineer application and network designs to ensure compliance with corporate security policies and security best practices
Attend planning meetings, including Discovery/Discovery Results/Architecture Council and provide suggestions on design.
Provide technical expertise in business initiatives and projects
Manage and lead internal IT initiatives and projects from other groups
Participate in oncall rotation
Create end-to-end project tasks and expect to be accountable for entire project completion
Configure and install network and security related hardware and software
Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
Experience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping/QoS
Perform scheduled and emergency network maintenance
Manage and maintain network and security documentation through collaborative applications
Work with application owners on troubleshooting issues, even though it may not be network related issue
Troubleshoot network and provide Post Incident Writeup (PIR) and present to management
Provide strong customer service and facilitate collaboration between project teams and clients.
Proactively identify, isolate and resolve network problems to avoid minimal impact to the business
Perform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans
Evaluate new and emerging network security trends, products and technologies
Create and update Jiras for Kanban and project related tasks
Skills and Knowledge RequiredTo meet the above responsibilities, we are looking for a well rounded individual, with communication, working with stakeholders, and working/tracking projects end-to-end.
Must Haves. NOT all specific technologies are requiredTechnologies:Building applications in Azure
Experience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain build-out
a must
Load balancer experience (F5 and other lb technologies)
Able to lead P1/P2 triage calls
Experience using tools to gather data to present to manager/leadership:Splunk, Solarwinds, etc…Soft Skills – Verbal and written communication are key attributes to be successful in this positionBe able to business needs and translate technical tasks
Must be results orientated, self-motivated and possess high-energy
Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management
Must be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance.
Must love documentation, including:Visio/Lucidchart
Tracking tasks using Jira/SmartSheet/OnenoteHighly RecommendedExperience setting up, configuring of enterprise monitoring applications, Splunk, Solarwinds….
Automation experience a big plus (Ansible, Python)Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes.Set-up/configure monitoring tools, such as Solarwinds is a big plus
Business Analyst experience EXTREMELY helpful
Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call supportHelpfulSD-WAN/SASE
Aruba Clearpass experience a must, including 802.