Lead Refractory Support Specialist

Job DescriptionHWI has a fantastic opportunity to join our Value Added Services team as Lead Refractory Support Specialist.SummaryThe Lead Refractory Support Specialist represents HarbisonWalker International at customer sites and is responsible for coordinating and leading the daily workflow of tasks executed by Refractory Installation Technicians. This position requires extensive travel to customer sites and is accountable for excellent customer service and daily communication with the customer(s).ResponsibilitiesReading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles, furnaces, tundishes, etc.- handle bricks by hand for multiple hours at a time - perform plug changes, repair slide gates, etc.; teaching installation procedures to and providing guidance to correct proceduresPerforming all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installationPreparing ladles, furnaces, tundishes, etc for repair, relining and fabricationPerforming in service inspections, post mortem tear outs, documenting findings and reviewing with the proper HarbisonWalker International team member(s)Performing preventive and general maintenance tasks on tools and refractory equipment; documenting the preventative maintenancePerforming spare parts and tools and product inventory counts to ensure site specific standards are maintained; completing detailed inventory and usage reports at the end of shift; meeting deadlinesCollaborating with customer(s) to determine and schedule what jobs need to be completed and create workflow prioritization to complete schedule; making decisions on refractory installation when neededObserving and promoting safety and 5'S standards; complying with established facility safety policies and procedures, and other regulations as applicable; participating in daily safety tool box talks; maintaining a safe and clean working environment.RequirementsHigh school diploma or GEDAbility to safely use brick saw and bricklaying equipment to lay brickRequires working knowledge of refractory lined unitsAbility to operate a jib crane and ensure the rigging of the load is correctAbility to safely operate a forkliftAbility to safely operate various hand and electrical toolsAbility to read, understand and work in conformity with work orders, as directedAbility to detect and correct unsafe or hazardous conditions of equipment and work environmentOrganized individual with emphasis on quality and the ability to meet deadlinesRequires fundamental computer skills, experience in excel a plusBilingual a plusRequires four plus (4+) years of refractory installation experience or equivalent construction or manufacturing experience considered. In lieu of refractory experience, the Lead Refractory Support Specialist requires two plus (2+) years of people supervision or equivalent experience.Physical and Environmental RequirementsPhysical Activity: Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, or smelling; requires less than 1/3 of the time sitting.Lifting: Requires lifting up to 75 pounds more than 2/3 of the time. (23 KG for CAD JD)Vision: Requires accurate close, distance, color and peripheral vision and depth perception, including the ability to adjust focus.Environment: Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration. May require wearing respirators, hearing protection, and/or other safety equipment.Noise: Requires working in very loud conditions (over 85 decibels).