Medical Assistant/Medical Secretary (Pulmonary)

Medical AssistantWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.About the RoleThe Medical Assistant provides high-quality, hands-on patient care within a collaborative, team-based primary care setting. This role supports both clinical and administrative operations to ensure an efficient and positive experience for patients and care teams at BILH Mt. Auburn Pulmonary team.What You'll Do- Deliver direct patient care with a focus on quality, safety, and compassion working closely with providers and care team members in a team-based care model- Support smooth daily clinical and administrative practice operations- Help create a welcoming, respectful, and patient-centered environmentWhat You Bring- Ability to work effectively with individuals from diverse backgrounds- Respect for the beliefs, values, and perspectives of all patients and team members- Commitment to teamwork, professionalism, and high-quality patient careEssential ResponsibilitiesPatient Care & Team Collaboration:Build strong, empathetic relationships with patients, families, and colleagues to support high-quality patient care and contribute to BILH Primary Care Mt. Auburn Pulmonary team practice and organizational goalsCollaborate closely with the care team to support coordinated, patient-centered carePatient Visit Support:Assist patients throughout their visit, ensuring smooth and timely flowCommunicate delays promptly to patients and providersEngage patients regarding visit reasons and update medication and allergy listsReview screening tools (e.g., PHQ-9)Serve as a liaison between patients and practice staff to support efficient service deliveryClear Communication:Communicate effectively with patients and care teamsProvide clear handoffs to providers entering the exam room, including visit reason, abnormal vital signs, and relevant patient informationClinical Duties:Perform medical assisting responsibilities under appropriate supervision, including but not limited to:Accurate vital signs, height, and weight measurementsEKGs, point-of-care testing, phlebotomyAdministering immunizations (Certified Medical Assistants only)Assisting with routine proceduresClinical Operations & Supplies:Monitor, order, and maintain medical equipment and suppliesEnsure equipment is clean, sterilized, stocked, and within expiration datesFollow infection control standards and maintain safe, unobstructed patient spacesDocumentation & EHR:Use the electronic health record (Epic) to queue prescription renewals and enter new medications for licensed provider reviewEnter or scribe clinician-directed orders for tests, services, or appointmentsDocument visit tasks accurately and in real time to ensure appropriate billingScheduling & Insurance:Schedule diagnostic and lab tests while accommodating patient and provider needsVerify insurance coverage, including referrals, prior authorizations, and pre-certificationsRequired QualificationsHigh School Diploma or GED required; Bachelor's degree in Health Science preferredOne of the following preferred:Medical Assistant CertificateCertified Nursing Assistant registrationEMT-Basic licensePhlebotomy Certificate01 years of related work experience requiredDemonstrated Medical Assistant competencies within one year of hireBasic computer skills and ability to navigate web-based applicationsPreferred QualificationsCertified Medical Assistant (CMA)Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled