Collections Coordinator

Collections Coordinator -Litigations focusedFully Remote | Full-Time (9:00am-5:30pm ET)Make an Impact Behind the Scenes in a High-Performing Financial Operations TeamWe're looking for a detail-oriented and dependable Collections Coordinator to support receivable account management, payoff processing, and settlement workflows across legal and medical portfolios. This is a fully remote opportunity where your organization, communication, and accuracy will directly contribute to operational success.If you have experience in AR/AP, collections, or financial operations and enjoy working in a structured, process-driven environment-this could be a strong fit.What You'll Do as a Collections CoordinatorAccount & Payoff Management (40-50%)Manage assigned receivable accounts and payoff requests from start to finishTrack documentation, account statuses, and required follow-upsReview balances, payoff figures, and supporting documents for accuracyClient & Team Communication (25-35%)Handle inbound calls from attorneys and partner firms with professionalismProvide clear updates on account status and next stepsMaintain consistent communication via email and internal platformsAccounting & Operations Support (15-25%)Perform basic accounting tasks tied to receivables and payoff processingAssist with reconciliations and financial accuracy checks What Sets You Up for Success as Collections CoordinatorExperience in AR/AP, collections, payoffs, or financial operationsStrong written and verbal communication skillsComfortable working independently in a fully remote environmentProficiency with Microsoft 365, Google Workspace, Slack, Box, and OutlookBeginner to intermediate Excel skills (basic formulas; pre-built sheets provided)Nice to Have for a Collections Coordinator:Mortgage, legal, medical, or personal injury collections experienceBroader exposure to financial operations workflows What You Can Expect as a Collections CoordinatorStructured 45-day training program (including systems onboarding and reverse shadowing)A collaborative, process-driven environment with clear expectationsThe opportunity to contribute to a high-impact operations team Compensation & Benefits for a Collections Coordinator$18-$24/hour401(k) with 4% company matchCompetitive PTO + wellness day12 weeks paid maternity leaveMedical, dental, and vision coverageCompany-provided equipment$19-24/hour based on experience and education#INAPR2026Account Services CoordinatorAccount Services Coordinator