Studio Manager
Company DescriptionDegree Wellness® is dedicated to offering a premier self-care experience with innovative solutions designed to enhance physical and mental health. Through science-backed services such as Cryotherapy, Infrared Sauna, Red Light Therapy, Cold Plunge, and IV Drips, we provide holistic approaches to boost energy, relieve pain and inflammation, promote detoxification, and support healthy lifestyles. Our state-of-the-art studios provide a welcoming environment where individuals can prioritize their well-being. With our commitment to empowering communities, we help people feel, look, and live their best lives.Role DescriptionDegree Wellness Pearland is seeking an energetic and people-first Studio Manager to lead pre-sales and ongoing membership growth for our new studio. This is a hands-on role for someone who is passionate about health and wellness, connects easily with people, and knows how to turn great conversations into long-term members. The Studio Manager plays a key role in driving founding membership sales, growing and retaining memberships, and maintaining a consistently high-quality customer experience from day one.Key ResponsibilitiesPre-Sales, Sales & Growth Lead pre-sales efforts and sell founding memberships prior to studio openingDrive ongoing membership sales, upgrades, and retention once the studio opensFollow up with leads and first-time visitors to convert interest into membershipsTrack and manage sales KPIs using CRM and dashboardsServe as the on-site brand ambassador, building strong partnerships and relationships within the local communityEnsure an exceptional customer experience from first visit through long-term membershipUse energy, authenticity, and active listening to build trust and rapport with clientsEducate guests on wellness services including infrared sauna, cryotherapy, and IV therapyAddress questions or concerns professionally to drive satisfaction and retentionStudio Operations & Day-to-Day LeadershipOversee daily studio flow, including opening/closing procedures and front-of-house operationsLead by example on shift, modeling strong customer engagement and service standardsPartner closely with staff to ensure smooth service delivery and customer satisfactionSupport local marketing initiatives, partnerships, and studio eventsQualifications2+ years of experience in retail, fitness, wellness, or med spa environments, with at least 1 year in a team management roleStrong sales track record, with experience driving membership sales, hitting targets, tracking KPIs, and celebrating winsGenuine passion for health, fitness, and wellness, with the ability to connect authentically with clientsEnergetic, charismatic, relationship-focused leadership styleComfortable using POS and CRM systems (Mindbody or similar preferred)Flexible availability, including weekendsSolutions-oriented mindset with strong communication and follow-throughCompensation & BenefitsCompetitive base salary + commission and discretionary performance bonuses tied to salesUnlimited studio membershipPaid time offOpportunity to help launch and grow a new wellness studio from the ground upSupportive, hands-on ownership with clear goals and expectations