Biorepository Site Manager

Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleBiorepository Site ManagerJob DescriptionHow You’ll Add ValueThe Biorepository Site Manager is accountable for leading site operations with a strong emphasis on people leadership, operational excellence, and business performance ownership. This role ensures all sample processing activities are executed accurately and in accordance with SOPs while building a high-performing team that delivers on customer commitments and business objectives.The incumbent will:Act as a leader of people, fostering a culture of accountability, engagement, and continuous developmentTake ownership of site performance, including operational metrics, business forecasts, and financial outcomesDrive continuous improvement (ABS – Azenta Business System) initiatives to optimize efficiency, quality, and customer experienceBuild strong relationships internally and externally to ensure alignment with company strategyWhat You’ll DoOperational & Business OwnershipOwn and deliver site business performance, including productivity, cost management, and operational KPIsDevelop, manage, and execute business forecasts and resource planning to meet demand and financial targetsMonitor performance trends and proactively implement corrective actions to ensure goals are met or exceededEnsure alignment between site operations and overall business strategyLeadership & People ManagementLead, coach, and develop a team by setting clear expectations and holding individuals accountable for resultsDemonstrate the ability to lead through crucial conversations, including performance feedback, conflict resolution, and change managementBuild a culture of trust, inclusion, and engagement while maintaining high performance standardsServe as a visible and approachable leader, fostering open communication and employee ownershipTalent Acquisition & DevelopmentOwn the hiring strategy and execution for the site, ensuring selection of high-quality, competency-based talentDrive effective onboarding to accelerate time-to-productivityDevelop and execute talent development plans, including coaching, mentoring, and career pathingIdentify and cultivate future leaders and critical skill capabilities within the teamContinuously assess team capabilities and ensure the right people are in the right rolesContinuous Improvement (ABS)Lead and champion Azenta Business System (ABS) initiatives across the siteIdentify, prioritize, and execute continuous improvement projects that enhance safety, quality, delivery, and costBuild team capability in problem-solving, root cause analysis, and process optimizationEstablish a culture of data-driven decision making and operational excellenceCustomer & Stakeholder FocusMaintain strong relationships with clients and act as the primary escalation pointEnsure customer expectations are consistently met or exceededCollaborate cross-functionally to resolve issues and deliver solutionsOperational ExecutionManage day-to-day site operations including lab processes, facilities, staffing, and vendor relationshipsEnsure compliance with quality systems and regulatory requirementsEnforces SOPs, quality systems, and regulatory requirementsOversee sample lifecycle processes including accessioning, storage, and trackingDrive resolution of operational, quality, and service issuesResponsibilitiesYour Management Responsibilities Hiring & StaffingSkills assessmentResource planningCompetency based, quality hiringEffective on-boardingCustomer FocusMeet or exceed customer expectationsRespond to customer inquiries with urgencyEnsure key performance and quality indicators are metCollaborationConstructive conflictAppropriate follow-upHolds self and others accountableBuilds relationships & partners across functionsConsiders and communicates cross-functionallyCommunication to Inspire & EmpowerRegular meaningful communicationsConnection of department & individual purpose to strategic directionFollow-up to address obstaclesPerformance ManagementReinforce behaviors that drive resultsAssess -right person in the right jobFeedback/coachingRaising the bar; increasing contributionAddress misaligned or misplaced talentDevelop PeopleDialogue about skills & behaviors for success at AzentaUnderstanding employee aspirationsOpportunities for experiential learning & growthExperience planning & delegate to developWhat You Will BringBachelor’s degree with demonstrated people leadership experience (minimum 2+ years leading teams)Proven ability to lead, coach, and develop employees, including managing performance and navigating difficult conversationsExperience owning or contributing to business forecasting, workforce planning, and operational performance metricsDemonstrated success in driving continuous improvement initiatives (Lean, Six Sigma, or ABS preferred)Experience hiring, onboarding, and developing high-performing teamsExperience in a regulated life sciences environment preferred (CLIA, CAP, GMP, GTP, GLP, BoP)Strong communication, interpersonal, and stakeholder management skillsAbility to manage complexity, prioritize effectively, and drive resultsPhysical RequirementsReaching/lifting/bendingAbility to lift up to 50 lbs.Extended periods of standing or sittingRight- and left-hand finger dexterityAbility to discern colors or use of color correction glassesAbility to work with refrigerants (e.g., dry ice and LN2) using proper PPEYour Working Conditions: Employee will be working on an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforce and follow universal precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.United States Base Compensation: $96,000.00 - $120,000.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.