Field Supervisor

Job Description Job SummaryGeneral supervision of all client sites and acting as company representative directly under the CEO and Operations Manager.General AccountabilitiesManages all emergency responses during shiftPersonally stands vacant posts when necessary to ensure contracted coverage is providedUtilizes Company provided Smartphone or Tablet to write reports of daily activities and irregularitiesCalls police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.Comprehends, applies and documents positive reinforcement, coaching, and progressive discipline as appropriateConduct supervision and training to new staff as needed or as instructedPatrols premises of all assigned client sites to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.Field supervisor must be able to adjust to all types of scenarios in the fieldWarns persons of rule infractions or violations, and contacts the proper authorities when compliance is refused.Take directions from management and execute the task in the field as instructedThoroughly understand post orders and duties to successfully train or re-train security guard staffResponsible for recording all call-offs, and communicate the info to the Scheduling ManagerMeets with management and client representatives to review status and address perceived problems*The company reserves the right to add or change duties at any time.Physical and Mental FunctionsStand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet);Ability to drive a motor vehicle for long periods of time.Climb stairs, ramps, or ladders occasionally during shift;Occasionally bend/twist at waist/knees/neck to perform various duties;Occasionally lift or carry up to 40 pounds;Run as needed;Constant use of both hands and arms in reaching/handling/grasping while using phone, notepad, writing reports, and other administrative tasks;Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination;Work in various environments including adverse outdoor conditions such as cold, rain or heat;Constant mental alertness and attention to detail required while setting priorities and following up on assignments.Job Qualifications & RequirementsEducation: High school diploma or equivalentExperience: 1-2 years of related experienceLicenses/Certifications: Security guard license from stateMust have a clean DMV recordMust possess effective written, customer service, and oral communication skillsEffectual interpersonal skills across all levels of personnel and the general public in a professional manner; must be able to use initiative and independent judgment within established guidelinesMust be able to read and understand all operating procedures and instructionsAs a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol testAs a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on dutyRemain flexible to ever changing environments; adapt well to different situations including crisis situations at a client siteIntermediate computer skills to utilize innovative, wireless technology at client specific sites;Ability to maintain satisfactory attendance and punctuality standardNeat and professional appearance;Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones;Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)