Remote--Technical Writer

Intepros' global biopharmaceutical client is seeking a Technical Writer to support operational initiatives and project delivery efforts within a highly regulated healthcare environment. This role is responsible for developing, maintaining, and updating process documentation, process maps, and controlled procedures while ensuring compliance with organizational standards and regulatory requirements.The Technical Writer will partner with project teams, business stakeholders, and subject matter experts to document processes, support change control activities, and contribute to continuous improvement initiatives. The ideal candidate is highly organized, detail-oriented, and capable of translating complex operational processes into clear, accurate, and user-friendly documentation.ResponsibilitiesSupport operational initiatives and project delivery activities through the creation and maintenance of technical documentation.Develop, maintain, and enhance process maps, workflows, and procedural documentation.Create and update process flow diagrams across multiple levels of detail, including L2, L3, L4, and L5 process maps.Utilize established organizational process methodologies to develop and maintain operational process documentation.Collaborate with subject matter experts and cross-functional stakeholders to gather information and accurately document business processes.Maintain process documentation and workflows through established change control procedures.Ensure documentation remains current, accurate, compliant, and aligned with operational requirements.Support project teams by documenting project requirements, decisions, risks, issues, and process changes.Assist with project planning and execution activities by providing documentation and process support.Participate in project risk assessments and business transformation initiatives.Support change management activities, including stakeholder analysis, impact assessments, presentations, workshops, communications, training materials, and user adoption efforts.Utilize critical thinking and problem-solving skills to identify process improvement opportunities and overcome operational challenges.Contribute to a culture of innovation, continuous improvement, and operational excellence.Perform additional responsibilities as assigned in support of departmental and organizational objectivesQualificationsBachelor's degree in a related field required.Minimum of 1 year of professional experience, preferably within healthcare, biotechnology, pharmaceutical, plasma collection, or another regulated environment; equivalent combinations of education and experience will be considered.Demonstrated ability to work independently with minimal oversight while managing multiple projects and priorities.Experience developing technical documentation, process maps, workflows, procedures, or controlled documents.Strong organizational skills with exceptional attention to detail.Ability to manage competing priorities, shifting deadlines, and frequent interruptions in a fast-paced environment.Proven ability to build effective working relationships with stakeholders across all levels of an organization.Strong customer service mindset with the flexibility to work collaboratively within cross-functional teams.Excellent written, verbal, and presentation communication skills.Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint; experience with Visio preferred.Demonstrated project coordination or project management skills.Strong strategic thinking, analytical, and problem-solving abilities.Knowledge of change control processes and documentation management practices.Familiarity with cGMPs and regulatory compliance requirements preferredWorking EnvironmentFast-paced environment supporting multiple concurrent projects and operational initiatives.Requires the ability to develop comprehensive documentation, reports, presentations, and process-related materials.Exercises sound judgment and appropriately escalates decisions outside established guidelines.Approximately 10% overnight travel may be required.Preferred ExperienceTechnical writing in a regulated industry.Process mapping and workflow documentation.Change control and document management systems.Continuous improvement and business process optimization initiatives.Cross-functional project support and stakeholder engagement.