Systems/ Network Administrator (ONSITE)
Systems/ Network Administrator (Onsite ONLY)(Calabasas, CA)
IDrive Inc. is a leader in cloud storage, backup and sync services with over 5 million users worldwide, and over 1 exabyte of storage.
We are seeking a skilled Facilities Systems/ Network Engineer with a strong foundation in IT engineering and expertise in network security and troubleshooting office equipment and network.
Qualifications:
* Minimum of 4 years experience as IT technician, IT support, or a related field
* Experience with basic cybersecurity principles, network security and antivirus software.
* Experience providing IT support in an enterprise environment utilizing Active Directory, Hyper-V and Exchange
* Experience working with network and server management support
* Proficiency with networking protocols such as TCP/IP, and experience with network services like DNS, DHCP, and VLAN configuration.
* Proficiency with managing and supporting Windows, Linux, and macOS
* Proficiency of commonly used software (office suites, browsers, antivirus programs, etc.), and the ability to install, configure, and troubleshoot them.
* Familiarity with setting up and troubleshooting office equipment (computers, printers, phones, etc.).
* Familiarity with security camera systems and surveillance technology.
* On-site full-time, in addition, be available for on-call
* Strong organizational and time-management skills.
* Excellent problem-solving skills and ability to troubleshoot customer issues remotely
* Keep track of tasks completed and keep records of any cases worked on
* Ability to work independently and handle multiple tasks simultaneously.
* Be willing to tackle interesting and unique projects that may require inventive solutions to accomplish with the aid of your team.
* Experience using helpdesk or ticketing systems (e.g., Zendesk, Freshdesk)
* Excellent verbal and written communication skills
Preferred Qualifications:
* Relevant certifications in IT support, network administration(e.g., CompTIA A+, Network+, Security+, MCSA)
* Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
* Experience with security camera systems and fob access control systems.
* Experience with office inventory management tools and software/systems
* Experience with VOIP phone systems
Job Type: Full-time
Pay: $35.00 - $45.00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Education:
* Bachelor's (Required)
Experience:
* System administration: 4 years (Required)
Ability to Commute:
* Calabasas, CA 91302 (Required)
Work Location: In person