Theater Worker (Reel Time Theater)

Job Description** $1,000 Hiring Bonus, Contact HR for Details **As a Theater Worker, you'll enjoy working in a fast-paced environment, take initiative, and have a passion for cleanliness. Our Theater Workers are responsible for providing exceptional customer service and support, while working closely with your manager to maintain operational standards and procedures. You'll provide a fun experience to our customers. Whether it's a special screening of a new release or a timeless classic, our movie theaters provide entertainment at a low cost. Our customers visit us for a variety of reasons, but your expert customer service will keep them coming back! You'll greet our customers, sell tickets, and prepare food. (Who doesn't love freshly popped popcorn?) When the movie is over, you'll make sure the cinema is clean and ready for the next showing.We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.So, what can you expect working as a Theater Worker at the Exchange?Greet every customer with eye contact and smile in your authentic way.Acknowledge each customer as they arrive to let them know you'll be right with them.Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customerEnsure each customer has an extraordinary experienceComplete transactions accurately and efficiently while engaging customers in an appropriate conversationUse value-added suggestive selling techniques to generate additional sales opportunities and return customersWe know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!Job Qualifications:Able to lift up to 40 pounds.Able to learn and adapt to current technology needs.Able to think quickly on the spot to answer customer questions.Able to take initiativeAble to share brand knowledgeWe offer the following benefits for this position:$10 Meal Allowance for Food Associates7.5% shift differential for 2nd Shift10% shift differential for 3rd Shift25% Sunday Premium PayHoliday Premium Pay (Double Pay)Mass Transportation ReimbursementAssociate Transfer Program (ATP)Paid Parental LeavePaid Military LeavePersonal Accident InsuranceFMLA & Administrative LeaveEmployee Assistance Program (EAP)*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.Additional Qualifications/RequirementsAdditional Qualifications/RequirementsExcellent attention to detailPossess a passion for cleanliness.Must possess a welcoming and helpful attitude toward customers and other team members.Excellent communication skillsBasic computer skillsFast food and / or custodial experience preferred.Example Schedule:* This is an Intermittent position with hours that can range 0-34 weekly based on operational needs. Qualified applicants must be available for the shifts listed below. Schedules may vary or change for operational purposes. PLEASE NOTE: THIS POSITION IS ONLY 3 DAYS A WEEKSaturdaySundayMondayTuesdayWednesdayThursdayFriday1400-21001100-1600OFFOFFOFFOFF1600-2100SaturdaySundayMondayTuesdayWednesdayThursdayFriday 1400-21001100-1600OFFOFFOFFOFF1600-2100Job QualificationsEducation: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis.If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.Major DutiesFood service duties: prepares and serves simple foods and beverages to theater patrons. Operates small ovens, drink dispensers, popcorn machines and other kitchen equipment in a situation where set procedures are followed and complex cooking skills are not required. Cleans/sanitizes food preparation and serving equipment as required. Stocks appropriate food supplies prior to selling period and replenishes food and beverage items.Ticket/admission duties: sells admission tickets by listening to needs, offering suggestions and thanking customers for their business. Collects guest cards from authorized patrons, enforces age limits, guardian provisions and denies entry of unauthorized patrons. Changes advertising displays.Custodial/janitorial duties: performs a variety of janitorial/custodial duties which are related to the interior/exterior cleanliness of the theater. Uses hand or light weight, powered cleaning equipment. Maintains, washes, cleans, and disinfects restrooms in a clean, orderly and sanitary condition. Cleans lobby and auditorium to include seats; sweeps floors/hallways, mops, scrubs, waxes and polishes floor surfaces as required, washes walls and windows, empties ash trays, waste baskets, etc.Maintains stock of supplies and advises supervisor of materials needed. May do light outdoor work related to the theater cleanliness, such as picking up litter and sweeping steps/sidewalks. Replaces light bulbs and cleans light globes, fixtures, etc. Reports hazardous conditions, such as broken seats, worn carpeting/floor covering to theater supervisor.Operates cash register, rings up sales, collects money, makes change and completes required reports/documentation.Complies with and follows appropriate policies, regulations and procedures.Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.Performs other related duties as assigned.Our FocusWe are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.Who We Are