Maple & Ash - General Manager - New York

Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education.Our culture is built on four core principles:Generosity: Always give more, exceed expectations.Excellence: Deliver exceptional work with unmatched expertise.Fun: Love what you do, laugh often, and enjoy the journey.Fail Fast: Learn from mistakes, adapt, and keep improving. What You Will DoResolve any customer or employee complaintAccomplish company goals by accepting ownership to assigned tasks, stepping up to take on new and different requests by ownership, and exploring opportunities to add value to the positionManage and develop Assistant General Managers and Floor ManagersLead and actively participate in weekly Manager and Executive meetingsGuarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer serviceImprove operating standards and systems in collaboration with management and corporate teamMaintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systemsReview revenue, comps, labor and COGS daily and collaborate with operations team to ensure compliance with owners' expectationsCollaborate with the Director of Operations on all restaurant financial plans and budgetsReport to Director of Operations on operational wins, losses and areas in need of improvementKeep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articlesOversee the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actionsRecruit exceptional staff members and ensure they're properly trained to execute their job duties above expectations, making sure they understand the company cultureReview and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performanceFocus on hospitality goals and continue to drive generosity within operationsMonitor restaurant reviews and supervise improvement when neededCollaborate with the Human Resources to ensure operators are compliant with company standards and legal requirementsOther tasks as assignedWho We Are Looking For5 years of managerial experience in a high volume, upscale restaurant/hospitality establishmentWarm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clientsExperience with P&L and COGS and history of interaction with accounting personnelCollaboration with Finance department to set and maintain proper Financial goalsExcellent leadership skills with staff, managing, and leading FOH staff members and ManagersAbility to think on your feet and make important decisions with minimal supervisionMust be able to effectively communicate and relay informationPolished professional who takes pride in their appearanceAbility to maintain composure and stay organized in a fast-paced, high-volume working environmentAdaptive and Flexible to changing software technologies and operations processesThis role requiresAbility to stoop, reach, bend, climb, walkAbility to move equipment and/or product up to 20 lbs.Remain stationary for an extended period of time.Complete position requirements in a noisy, fast-paced environment