Service Advisor - Friendship Nissan of Forest City

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for an SERVICE ADVISOR to join our team at FRIENDSHIP NISSAN of FOREST CITY! Our ideal candidates are reliable, self-motivated, and enjoy working with people! What You'll Do: Promptly greet customers to obtain contact and vehicle information Clearly document vehicle issues and customer concerns Determine and recommend necessary maintenance or repairs Prepare an accurate estimate for the cost of services Monitor the service process and update customers frequently Communicate completed services and charges to customers Verify invoices and repair orders Assist Service Manager as needed Qualification Checklist A strong focus on providing the best customer service around Excellent communication skills, both written and in person The ability to work well in a process-driven environment The desire to work in a fast paced position A focus on detail and organization A professional, well-groomed personal appearance Compensation and Benefits Compensation for this position is driven by incentives and commission, with training compensation based on experience. You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.