Lead Scheduling Coordinator

Benefits:401(k)Dental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceLead Scheduling Coordinator – Operations & Workforce ManagementFull-Time | Leadership Role | In-Office | KRE Security, LLCLocation: 16600 Pottsville Pike, Hamburg, PA 19526Schedule: Business Hours | Flexible Daytime Schedule Based on Operational NeedsKRE Security, LLC is seeking an experienced, professional, and highly organized Lead Scheduling Coordinator to oversee and support daily scheduling operations at our Hamburg, PA headquarters.This leadership-focused role is ideal for someone who thrives in a fast-paced environment, excels at problem-solving, and can confidently lead scheduling operations while supporting employees, supervisors, and management teams. The Lead Scheduling Coordinator serves as a key operational leader responsible for maintaining staffing coverage, coordinating workforce needs, and helping ensure smooth day-to-day operations across multiple client locations.We are looking for someone who communicates effectively, leads by example, stays composed under pressure, and can manage competing priorities while supporting both employees and company leadership.Key ResponsibilitiesLead and support daily scheduling operations across multiple client locationsOversee schedule creation, staffing coordination, and shift coverage managementRespond to operational challenges, call-offs, and urgent staffing needs with professionalism and urgencyServe as a primary point of contact for employees, supervisors, and management regarding scheduling and operational supportAssist in training and mentoring scheduling team members to ensure consistency and efficiencyWork closely with Recruiting and Operations leadership to maintain proper staffing levelsMonitor scheduling accuracy, compliance, and workforce coverage needsHandle escalated scheduling issues and employee concerns in a professional and solution-oriented mannerMaintain accurate records and operational documentation using company systems and databasesUtilize Microsoft 365, Outlook, and Google Workspace to coordinate communication and workflowHelp improve scheduling processes, communication flow, and operational efficiencyMaintain confidentiality and professionalism when handling sensitive employee information What We're Looking ForStrong leadership, communication, and organizational skillsAbility to lead in a fast-paced, high-volume operational environmentProfessional, dependable, and solution-focused mindsetStrong decision-making and problem-solving abilitiesAbility to multitask and prioritize effectively throughout the workdayExcellent customer service and employee support skillsAbility to remain calm and professional under pressureStrong attention to detail and time management skillsExperience in scheduling, dispatching, workforce coordination, operations support, customer service leadership, or administrative management preferredPrevious leadership or supervisory experience strongly preferredProficiency with Microsoft 365, Outlook, and Google applicationsAbility to work on-site in our Hamburg, PA office during daytime business hours Compensation & BenefitsCompetitive pay based on experiencePay increases and advancement opportunities based on performancePaid Time Off available after probationary periodMedical, dental, and vision benefits available after probationary periodStable daytime leadership position with long-term career growth opportunities Why Join KRE Security?At KRE Security, LLC, our operations team plays a critical role in supporting employees, clients, and field operations every day. We value professionalism, accountability, leadership, and teamwork, and we are committed to creating an environment where motivated individuals can grow and succeed.This position is an excellent opportunity for someone looking to step into a leadership role where they can make a direct impact on operations, employee support, and organizational success.Apply today and grow your leadership career with KRE Security, LLC.