Ecommerce Operations Support

DescriptionMeyer Distributing is looking for an Ecommerce Operations Support to join our Jasper team - we are hiring immediately! Meyer Distributing is a leader in automotive specialty products marketing and warehouse distribution.The Ecommerce Operations Support position assists in the daily operations of the ecommerce business, ensuring smooth and efficient handling of customer interactions, order fulfillment, and product support. The individual in this position will support multiple aspects of the ecommerce workflow, including customer service, supporting or assisting with projects, as well ensuring the completion of daily tasks. The individual performs all responsibilities with accuracy, professionalism, and attention to detail.Preferred Experience For Ecommerce Operations SupportProven experience in e-commerce or online marketplaceRequirements For Ecommerce Operations SupportMust be able to maintain an organized workspaceGood verbal and written communication skillsSkill in completing assignments accurately with attention to detailA friendly and energetic personality with customer service focusMust have the ability to understand and follow instructionsBenefits For Ecommerce Operations SupportMedicalVisionDentalDisabilityLife Insurance401K with Company MatchPaid VacationPaid HolidaysPersonal Days Available20% Employee DiscountCasual Dress CodeHealth Savings AccountTuition Reimbursement Options AvailableEcommerce Operations Support duties include but are not limited to:Respond to customer inquiries via email, phone, or chat in a timely and professional mannerAssist customers with order updates, troubleshooting, and general product informationEscalate complex issues to management when necessaryTrack and manage product returns to ensure timely resolutionCollaborate with internal teams to ensure product data integrityAdd new products to the catalog, ensuring accuracy in descriptions, pricing, and imagesEnsure all product information is accurate and up to date.Identify areas of improvement & assist with project development to achieve team goalsAbility to work independently and manage multiple tasksAssist with all other supervisor assigned tasks