Senior Service Cloud Adoption Architect

computer and information systems managers

computing infrastructure providers data processing web hosting and related services web search portals libraries archives and other information services software publishers continuing care retirement communities and assisted living facilities for the elderly business schools and computer and management training

Chicago, IL

March 27th, 2026

A leading technology firm in Chicago is hiring a Senior Success Architect - Service Cloud to drive research and strategy for Service Cloud Adoption. The ideal candidate will have over 8 years in roles focused on Management Consulting or Customer Success. Responsibilities include analyzing usage patterns, creating frameworks for measuring outcomes, and leading deep-dive research. Candidates should have an MBA or advanced degree, with strong analytical skills and familiarity with data visualization tools like Tableau. Competitive salary offered. J-18808-Ljbffr