Senior Service Cloud Adoption Architect

A leading technology firm in Chicago is hiring a Senior Success Architect - Service Cloud to drive research and strategy for Service Cloud Adoption. The ideal candidate will have over 8 years in roles focused on Management Consulting or Customer Success. Responsibilities include analyzing usage patterns, creating frameworks for measuring outcomes, and leading deep-dive research. Candidates should have an MBA or advanced degree, with strong analytical skills and familiarity with data visualization tools like Tableau. Competitive salary offered. J-18808-Ljbffr