Records Technician

Records TechnicianIn addition to the clinical duties listed below, the records technician enhances patient care by greeting and welcoming all new patients into the practice. Must keep informed and updated on HIPAA and OSHA regulations.Patient ManagementInteract in a positive manner with patients at all timesMaintain a pleasant, caring, people-oriented team attitude at all timesClinicalMaintain a neat and orderly office and lab area where you function and help others when necessaryFabricate removable appliances under the direction of the office managerAssist in the evaluation of fit esthetics as neededLearn to deliver retainers, do retainer check appointments, and take impressions to assist the clinic when available and necessaryPour impressions intended for retainers and study modelsFamiliarize yourself with clinical assistant duties and responsibilities and substitute when necessarySeat and set up patients for to OA, deliver retainers, take impressions, and take chair side records as necessaryLearn to take intra-oral scans for touch-up and retainer programsAssist with sterilization and restocking of instruments between records when available and necessaryBe knowledgeable with instrument and supply ID to help with restocking in the clinicsBe available on Non-doctor days for patient careRecords ManagementTake patient photographs, panoramic, cephalometric x-rays; upload them onto the patient's chart; and print them for diagnostic purposes for the treatment coordinator an orthodontistHandle patient information in compliance with legal requirements, including HIPAA regulationsCommunicationsMaintain open communication with the doctor(s), treatment coordinators, front desk, and office managerShip and receive all outside lab casesReview and double check the following week's deliveries as well as check for updates in the schedule dailyMaintain open communication with the doctor(s), office manager, outside lab and other agencies that we work withInventory/Maintenance Management/Daily ChecklistMonitor inventory of required and necessary records materials, instruments and equipmentBe knowledgeable about all equipment, its maintenance and servicing needsMaintain equipment in record/lab areas and perform overall maintenance of dental equipmentMaintain x-ray processorArrange for repairs when necessaryDevelop and maintain daily and weekly maintenance scheduleProviding management a monthly maintenance reportFold and put Cintas towels away in designated areaPrep milk bath, ultrasonic solution, impression trays, turn on LISA/Statim machines, turn on electronics (TV and computers), prepare debond projects, process all instruments and impression trays, complete lunch and end of duties checklist, check schedule one week out to ensure appliances have been delivered, and ensure retainers are made prior to appointment date and timeSales & MarketingAssist the marketing team in both internal and external marketing initiativesStaff minimum of two marketing events per quarterRepresent the company throughout the communityOffice ParticipationBe an active participant in team meetingsAgree to, and work by, the team principles outlined in your training packetPerform other tasks as assigned by management and doctorRequirementsPhysical and Environmental RequirementsMay be required to lift up to 40 poundsActive movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc. (not a sedentary position)Vision: close vision, depth perception, and ability to adjust focusHearing: able to satisfactory communicate with patients, doctor, and other staff members to ensure verbal communication is clearly understood, or a satisfactory-equivalent method of communicationFinger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipmentMay be required to administer CPROccasional exposure to toxic or caustic chemicals and radiation