Product Designer

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.Product DesignerLocation: Cleveland (Onsite – 4 days in office)Department: Product Design & ManagementReports To: Sr. DesignerTravel: Up to 20%Sponsorship: This position is not eligible for Visa SponsorshipRelocation: This position is not eligible for Relocation AssistanceYour ImpactWe’re looking for a highly organized, detail-oriented Product Designer to help shape the future of government technology. In this role, you’ll work closely with state agencies and service providers to understand users and relentlessly improve their experience. In this role, you’ll lead with curiosity—conducting user research, mapping journeys, and designing intuitive flows that support measurable outcomes.What You’ll DoLead user research efforts to uncover pain points and opportunities – getting scrappy when traditional access is limitedMap user journeys and service blueprints to visualize current vs. ideal experiencesDesign intuitive, accessible UI flows that align with key user and business outcomesWork closely with PMs and engineers to test, validate, and refine ideas through rapid iterationIdentify patterns in user behavior and translate insights into continuous UX improvementsSupport the team’s growth into a more data-informed and outcome-driven design organizationEmbrace change and help the team shift priorities when new information or business needs ariseWhat You BringWe welcome candidates from all backgrounds. If you meet most of the qualifications below, we encourage you to apply, even if you don’t meet every single one.Required Qualifications2-4 years of experience in product or UX design, with a focus on research and iterative improvementStrong portfolio demonstrating user research, iterative problem-solving, and clean UI/UX designExpertise in journey mapping, user flows, and experience auditsAbility to balance short-term UX wins with long-term design visionStrong communication skills—you can clearly explain design decisions and user rationaleAbility to synthesize feedback and data into thoughtful design iterationsExperience navigating constraints and getting creative to uncover real user needsPreferred QualificationsFamiliarity with research and analytics toolsExperience in service design or working on complex workflowsWhy You’ll Like Working HereCompetitive SalaryAnnual Bonus PotentialHealth, Dental & Vision InsuranceUnlimited PTO PolicyMatching 401K with immediate vestingSubsidized Lunches at our Cleveland HeadquartersFast Paced work environment in a growth companyNewly Renovated Office SpaceSalary RangeThe expected salary range for this position is $90,000 to $105,000 annually. This is a good faith estimate, and final compensation may vary based on experience and skills.We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.By joining CHAMP Titles, you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborative and welcoming.