Mitigation Technician

Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insurancePOSITION OVERVIEW:The Mitigation Technician is responsible for performing mitigation and restorationservices at residential and commercial properties affected by water, fire, mold, or stormdamage. This role involves emergency response, damage assessment, equipment setup,demolition, monitoring drying progress, and ensuring work is completed according toindustry standards and company procedures.ESSENTIAL JOB FUNCTIONSKey Responsibilities:Respond to emergency water losses and perform mitigation servicesConduct inspections and assess water damage using moisture detectionequipmentExtract standing water and remove damaged materialsPerform controlled demolition (drywall, flooring, insulation, cabinetry, etc.)Set up and monitor drying equipment including air movers, dehumidifiers, and airscrubbersApply antimicrobial and cleaning treatments as requiredEnsure job sites are safe, clean, and properly containedCommunicate with customers effectively regarding the restoration processLoad and maintain equipment and vehiclesFollow company procedures and IICRC standardsParticipate in on-call rotation for emergency responseRequirements:Valid driver's license with clean driving recordAbility to lift 50-75 lbs. regularlyAbility to work in confined spaces, crawlspaces, attics, and hazardous conditionsWillingness to work irregular hours, including nights, weekends, and holidaysAbility to operate hand tools and restoration equipmentStrong problem-solving skills and attention to detailProfessional demeanor and customer service skillsAbility to pass background checks and drug screeningWear uniform per handbookVehicle maintenance & cleanlinessAble to discuss proprietary programs like Master Moments, a customer service initiative focused on customer communications.Be prepared daily for scheduled jobsCheck & complete job tasks daily when work is completedAbility to work after hours and weekends on-call.Skills & Traits:Strong work ethic and reliabilityAbility to work independently and as part of a teamGood communication skillsDetail-oriented and organizedAbility to work under pressure in emergency situationsGrowth Opportunities:This position offers a pathway to advancement into roles such as:Lead Mitigation TechnicianMitigation ManagerSenior Mitigation ManagerCompensation & Benefits:The Company offers a competitive compensation and benefits package which may include:Competitive base salaryIndividual and territory-based performance incentivesLeadership or override compensation tied to team productionHealth, dental, and vision insurancePaid time off and company-recognized holidaysOngoing leadership and industry trainingCareer advancement opportunities into Sales Management or Director-level rolesWork EnvironmentThis role functions within both field-based operational environments working at residential and commercial properties and office settings. It entails regular daily travel throughout the designated territory to engage with customers and insurance partners at their respective locations.* Employees will be required to visit job sites, restoration projects, or commercial properties, which may involve exposure to hazardous environments that may require use of PPE including respirators, gloves, and protective suits.* Exposure to dust, debris, and damaged structures.On-call availability for major events to include possible travel out of state.Physical RequirementsThe physical requirements described here are representative of those necessary to successfully perform the essential functions of this role.Employees in this position may be required to:Sit, stand, walk, and drive for extended periodsUse standard office equipment including computers and mobile devicesOccasionally lift or carry materials up to approximately 50-75 poundsTravel regularly within assigned territoryFingering and Repetitive motions, such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environmentExpress or exchange ideas with others quickly, accurately, and receive and act on detailed information.Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens and expansive reading.Inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions in accordance with applicable law.Background Check & Driving RequirementsEmployment in this position may be contingent upon successful completion of:A background investigationMotor vehicle record reviewVerification of employment historyVerification of education and credentialsEmployees operating a company vehicle or driving for company business must maintain a valid driver's license and an acceptable driving record in accordance with company policy and insurance requirements.Equal Employment Opportunity StatementAlford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law.At-Will Employment StatementEmployment with Alford Enterprises Inc. is at-will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description or any other company document should be interpreted as creating a contract of employment.Drug-Free WorkplaceAlford Enterprises, Inc. maintains a Drug-Free Workplace in accordance with applicable federal and state laws. Employees and applicants may be subject to pre-employment, post-accident, reasonable suspicion, and/or other drug and alcohol testing as permitted by company policy and applicable law.Job Description DisclaimerThis job description is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. The company reserves the right to modify duties and responsibilities as business needs evolve. Employees may be required to perform other duties as assigned to support the needs of the organization.