Program Manager

Program Manager, Clinical Operations?? Oakland / Castro Valley, CA (Hybrid) / Full-TimeWe're partnering with a rapidly growing, mission-driven organization expanding its clinical services and impact across the Bay Area.This is a newly elevated role driven by growth, not backfill, designed to bring structure, visibility, and operational discipline to a fast-moving clinical environment.If you're someone who thrives in organized chaos, builds systems where none exist, and wants your work to directly support meaningful community impact… keep reading.The OpportunityThis role sits at the center of the clinical team and is responsible for:Creating structure across documentation, reporting, and workflowsEnsuring clinician notes tie accurately to programs and funding sourcesSupporting grant compliance, reporting, and internal accountabilityBuilding tracking tools, dashboards, and operational systemsPartnering cross-functionally with clinical, finance, and leadership teamsThis is not a clinical role — it's the operational backbone that allows clinicians to do their best work.What Success Looks LikeClear visibility into clinical workflows and reportingOrganized, audit-ready documentation tied to funding sourcesStrong systems for grant tracking and complianceFewer bottlenecks, stronger follow-through across teamsA clinical department that runs smoother, faster, and more consistently What This Role Is (and Isn't)This is: ? Program operations ? Compliance and reporting support ? Internal coordination and workflow managementThis is NOT: ? A therapist or clinician role ? Direct patient care ? A traditional hospital clinical operations job ? A pure people leadership role Ideal BackgroundYou'll likely come from:Behavioral health or human services nonprofitsDomestic violence / housing / shelter organizationsGrant-funded, compliance-driven environmentsMust-Have ExperienceStrong program or administrative operations experienceExperience in grant-funded or compliance-heavy environmentsBuilding and managing trackers, workflows, and reporting systemsHigh organization, follow-through, and process disciplineAbility to coordinate across multiple teams and prioritiesNice to HaveExposure to Medi-Cal or funder reportingFamiliarity with behavioral health or trauma-informed careExperience with nonprofit compliance and documentation standardsWho You AreHighly organized and detail-orientedProcess-minded — you build structure where it doesn't existCalm in ambiguity and fast-paced environmentsStrong communicator and follow-through operatorMission-driven, even if you're not a clinicianCompensation & Structure~$80K baseFull benefits (medical, dental, vision, 403b match)Hybrid role with required on-site presence in the Bay Area Why This Role MattersThis is a high-impact, behind-the-scenes leadership role. The person who ensures the clinical engine actually runs.If done well, your work directly improves:Service deliveryFunding accuracyTeam effectivenessOrganizational growth