IT Infrastructure Governance & Remediation Manager

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Infrastructure Governance & Remediation Manager for a CONTRACT role with one of our premier Financial Services clients in Dallas, TX. Hybrid 4 days onsite schedule. The IT Infrastructure Governance & Remediation Manager will drive U.S. IT infrastructure compliance readiness by aligning governance frameworks, supporting remediation activities, coordinating internal and external audit responses, and promoting consistent implementation of controls, reporting, and operational governance across the enterprise. This role will work closely with senior infrastructure, risk, compliance, audit, and regulatory stakeholders within a highly regulated banking environment. Responsibilities :Serve as the primary point of contact for IT infrastructure compliance remediation intake, ensuring timely triage, assignment, tracking, escalation, and resolution of remediation itemsCoordinate internal and external IT audits and regulatory assessments, including evidence gathering, stakeholder coordination, and audit response managementDrive risk remediation programs by partnering with infrastructure, security, compliance, and operational teams to track corrective action plans and deliver executive reportingManage IT risk exceptions end-to-end, including risk assessments, approval workflows, remediation tracking, and closure reportingMonitor and manage Key Risk Indicators (KRIs), proactively driving remediation and escalation activities when thresholds move to Amber or Red statusRepresent the U.S. organization within Global IT Steering Committees, ensuring alignment between regional priorities and global technology governance initiativesPartner with compliance and regulatory teams to operationalize emerging U.S. regulatory requirements into actionable IT controls and governance processesOversee governance frameworks, procedures, controls, and reporting processes focused on operational sustainability and continuous improvementSupport oversight of U.S. hosting and data residency requirements for regulated applications and infrastructure platformsTranslate technical infrastructure risks into business impacts for executive leadership and regulatory stakeholdersEnsure compliance with operational risk, regulatory compliance, AML/ATF, and conduct risk management frameworksCollaborate across infrastructure, cloud, networking, hosting, and data center teams to strengthen enterprise control effectiveness Required Skills: 10+ years of experience in IT infrastructure, IT risk management, compliance, audit, or governance within large enterprise financial services or banking environmentsStrong understanding of IT infrastructure domains including hosting, cloud, networking, data centers, and associated controls/risk frameworksDeep knowledge of regulatory and compliance frameworks including FFIEC, NIST, SOX, NYDFS, OCC, Federal Reserve, and related standardsProven experience managing internal/external audits, remediation programs, risk exceptions, and control frameworksExperience developing executive-level reporting, dashboards, and governance materialsStrong stakeholder management and cross-functional coordination skills across technology, risk, audit, and compliance teamsAbility to manage multiple priorities and drive initiatives under tight regulatory timelinesExcellent verbal and written communication skills with the ability to present to senior leadershipBachelor's degree required Preferred Skills:Experience working within Global Technology Infrastructure or Enterprise Platforms organizationsPrior experience supporting U.S. banking regulatory examinations and assessmentsExperience with KRIs, governance metrics, and operational risk reportingCertifications such as CISA, CRISC, CISSP, or ITILExperience working in highly regulated enterprise banking environments with global operations SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy. #LI-PA1