Mental Health Care Coordinator

Care CoordinatorFull-Time | in-office Culver City About the RolePsycle Health is transforming the way people access cutting-edge mental health care. From ketamine therapy, Spravato, and TMS (Transcranial Magnetic Stimulation) to psychedelic-assisted treatment and beyond, we connect patients with the innovative care they deserve. We are growing start-up that is looking for talent to grow with!As a Care Coordinator, you’ll be the first voice patients hear. You’ll educate them on treatment options, assess their eligibility, and guide them through every step ~ making what can feel overwhelming feel doable. This role is a blend of patient advocacy, logistics, and clinical communication.What Success Looks LikeYou’re consistently helping patients get scheduled for evaluations at top clinicsYou build trust fast, and patients feel supported, not sold toClinics appreciate your organization, responsiveness, and follow-throughYou find ways to improve our systems and grow into leadershipResponsibilitiesConduct educational consultations with prospective patientsExplain treatments like Ketamine, TMS, and Psychedelic Therapy in approachable termsCoordinate appointments across multiple clinics and EMR systemsMaintain communication with patients from the first outreach to confirmed treatmentEnsure documentation and eligibility tracking is up to dateTroubleshoot scheduling conflicts and provider calendar updatesQualificationsStrong verbal and written communication skillsQuick to learn systems - CRM, EMR, Google Workspace, etc.Passion for mental health and curiosity about emerging treatmentsDetail-oriented, self-starter, able to manage multiple patients at onceBackground in healthcare, intake coordination, or mental health support is a plus, but not requiredWhy Join Psycle?We’re a media and marketing startup in the mental health space, and we’re growing fast. Our mission is rooted in making modern, research-backed treatments accessible, and we’re building a team that cares just as much as we do. If you’re energized by purpose, growth, and patients who want help, this might be your place.