Operations Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a legacy.At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact.Responsibilities and Expectations:The Operations Manager plays a critical role in driving operational excellence and customer satisfaction at IPS. This high-impact position requires a dynamic and results-oriented leader who can effectively manage all aspects of production, including personnel, equipment, and materials, while fostering a high-performance culture.Operational ExcellenceLead and implement continuous improvement initiatives across all areas of operations, including safety, quality, productivity, and employee relations.Oversee the deployment and adherence to the operational framework, ensuring alignment with company goals and industry best practices.Drive the implementation and continuous improvement of the Continuous Improvement Process Solution (CIPS).Production ManagementManage and direct hourly workers, including supervisors, leads, and technicians, to achieve daily and long-term production goals while maintaining a safe and efficient work environment.Plan, schedule, and coordinate labor requirements to support production demands, including tear-downs, inspections, repairs, and rush jobs.Manage labor costs effectively, including overtime and vacation planning.Ensure the availability and proper maintenance of all necessary equipment and materials.Customer FocusBuild and maintain strong customer relationships through effective communication and proactive issue resolution.Ensure timely and accurate order fulfillment, meeting all customer requirements, including inspections, data collection, and delivery deadlines.Coordinate and participate in customer job inspections and service center certifications.Drive improvements in key customer-facing metrics, such as quality, time to quote, and on-time delivery.Quality & SafetyChampion a strong safety culture by actively participating in and leading safety audits, incident investigations, training programs, and hazard assessments (JHAs).Lead the development and implementation of quality control processes and procedures, including documentation, work instructions, and process standards.Support the team in addressing high-risk jobs and ensuring adherence to all quality and safety regulations.Team LeadershipFoster a positive work environment that values teamwork, open communication, and employee engagement.Provide guidance and support to the shop floor team through servant leadership, actively listening to employee feedback and addressing their concerns.Develop and evaluate employee performance, providing regular feedback and opportunities for growth.Financial PerformanceMonitor and control labor, material, and other operational costs to ensure profitability.Contribute to the development and achievement of department budgets and key performance indicators (KPIs).Qualifications and CompetenciesBachelor's degree in engineering, industrial technology, or manufacturing management preferred.10+ years of total production or maintenance management experience or equivalent.Proven experience as an Operations Manager or in a similar leadership role within a manufacturing or industrial environment.Knowledge of machining and mechanical repair of rotating electrical components.Generator and/or motor repair or related product lines preferred.MS Office Suite and production MRP system experience.Exposure to continuous improvement operating cultures (Lean, 6S, Safety, High Engagement Work Systems) preferred.BenefitsPaid Time Off (PTO)401(k) Employer MatchBonus IncentivesTuition Reimbursement ProgramMedical, Dental and Vision plansEmployee Assistance Program (EAP)And more!IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.J-18808-Ljbffr