Junior Systems Administrator

SONDA is the largest IT services provider in Latin America, a leader in systems integration, support, and IT outsourcing. With nearly 50 years of experience, the company continues to expand globally, with a strong and growing presence in the United States.We are seeking a Junior Systems Administrator to support IT operations, focusing on system monitoring, incident resolution, and continuous service improvement, working with one of our key U.S. clients. This is a great opportunity for professionals looking to grow in infrastructure and systems administration.Key ResponsibilitiesAnalyze system performance trends and support capacity managementMonitor services and respond to incidents using monitoring toolsTroubleshoot technical issues and support resolution processesAssist in system configuration and infrastructure improvementsMaintain and update documentationSupport continuous improvement initiativesRequirementsKnowledge of IT infrastructure fundamentals (servers, networks, operating systems)Experience with monitoring tools and incident managementStrong problem-solving and analytical skillsAbility to follow processes and work in structured environmentsGood communication and teamwork skillsCertifications (Preferred)CompTIA A+ or Network+Microsoft certifications (fundamentals or associate level)ITIL FoundationLanguagesIntermediate to advanced EnglishIntermediate proficiency in Spanish and/or Portuguese is preferred."All vacancies at SONDA are extended to people with disabilities"