Lead Business Analyst

Overview In this Lead Business Analyst role, you will bridge business stakeholders and technical teams to drive requirements, delivery coordination, testing, and production support for multiple enterprise apps. You’ll support Agile delivery within a fast-paced DevOps environment and help stabilize operations across workstreams. You will shape analysis efforts, facilitate cross-functional collaboration, and deliver high-impact solutions that align with the company’s operational goals. This contract position offers meaningful impact in a collaborative, data-driven setting. ResponsibilitiesLead requirements gathering, business process analysis, and stakeholder workshopsTranslate business needs into user stories, acceptance criteria, process flows, and delivery-ready documentationCreate, prioritize, and manage Jira epics, stories, tasks, and backlog itemsSupport Agile ceremonies including sprint planning, backlog refinement, standups, demos, and retrospectivesCoordinate UAT efforts, defect triage, business validation, and production readiness activitiesAnalyze APIs, integrations, JSON/XML data structures, and system dependenciesSupport production incident assessment, triage, root cause coordination, and stabilization effortsDevelop monthly operational and project reporting for business and technical stakeholdersCollaborate with developers, QA teams, product owners, architects, cybersecurity teams, and business users to deliver high-quality solutions Key requirements8+ years of Business Analysis experience, including leadership of large, complex initiativesExperience gathering requirements and supporting delivery across multiple applications and stakeholder groupsStrong Agile and Scrum experienceAdvanced Jira experience including backlog management and requirements documentationExperience supporting User Acceptance Testing (UAT), sign-off processes, and release readinessKnowledge of APIs, integrations, JSON, XML, and data validation conceptsAdvanced Microsoft Excel skills including complex formulas, data analysis, and reportingExperience supporting production incidents, triage, and operational follow-up activitiesExcellent prioritization, communication, and stakeholder management skillsExperience working in a DevOps or production support environmentPrioritizationCommunicationStakeholder managementAPIs, integrations, JSON, XMLJira backlog management and requirements documentationMicrosoft Excel (advanced)