Remote Scheduler - USA (Korean)

Work Location: Remote in USAEngagement Model: Freelance / Independent ContractorExpected Work Schedule: ca. 4-8 hours per day, 5 days a week, with 2 days (16 hours) remote trainingExpected Start Date: ASAP in May, 2026Compensation: $20/hourEstimated Project Duration: 3-4 weeks depending on the task assignedLanguage(s) Needed: Korean and EnglishEquipment/Devices Needed: computer, headsetDataForce is seeking a motivated Scheduler to work remotely from USA to schedule recording sessions for one of our Data Collection projects taking place in USA. As our Scheduler you will play a pivotal role in ensuring that our project runs smoothly, appointments with project participants are efficiently scheduled and managed, and deadlines are met.Schedulers are responsible for communicating with potential participants via phone or email, as well as screening them based on defined criteria, and scheduling them based on their availability. Schedulers are also responsible for responding to pre-study participant questions, and pre-study follow-ups to encourage attendance and minimize no shows. The remote scheduler is the first point of contact between our team and study participants.Work Responsibilities Screening applicants via phone calls and scheduling appointments according to availabilityManaging the daily schedule and finding replacement participants in case of cancellationsSending emails to candidates to guide them through document signing and briefly explaining the purpose of the studySending reminders to candidates to minimize no showsAnswering candidates' inquiries via email and calls or redirecting inquiries as neededProviding logistics informationFilling the session schedule days in advance and reflecting project changes in scheduling, resource planning files, and study documentation where appropriateCommunicating and coordinating with the project team daily to ensure up-to-date informationWork Requirements: Idiomatic fluency in KoreanAdvanced English language skillsComputer skills for tasks such as data entry, report generation, schedule creation and managementGreat organizational skills neededExcellent communication skillsMust be extremely detail-oriented, flexible, and able to shift focus quicklyA computer/laptop, headset and stable internet connection to use for work on the projectOutstanding customer service and excellent communication skills, including phone, email, and electronic media communicationExperience working in a teamReady to support moderators, project coordinators, and managers in achieving the desired goalIn case you have any questions about this role contact us at: DataForce.Sourcing@transperfect.comDataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains.To learn more about DataForce please visit us at https://www.transperfect.com/dataforce