Business Process Optimization Manager

Position SummaryFlexcon is seeking a highly analytical and detail-oriented Business Process Optimization Manager with a proven track record of cross-functional collaboration across IT, Operations, Finance, and business units to align systems and data standards, reduce data discrepancies, and support reliable project planning and execution. The ideal candidate will demonstrate strong expertise in PMP (Project Management Professional) methodologies, project management best practices, and governance frameworks to support strategic decision-making and enhance operational efficiency.The Business Process Optimization Manager is responsible for leading strategic and operational initiatives within a manufacturing environment, leveraging Oracle Fusion Cloud ERP to improve process integration, efficiency, and data accuracy.This role leads initiatives across core business processes, ensuring strong alignment between operational needs and Oracle Fusion Cloud capabilities.The ideal candidate is a strong leader with solid knowledge of Oracle Fusion Cloud and demonstrated expertise in continuous improvement methodologies, including PDCA (Plan-Do-Check-Act) and root cause analysis tools such as value stream mapping, 5 Whys, and Fishbone analysis.This position partners across multiple functional teams to advance operational excellence, strengthen data governance, and drive process optimization. MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS5-8 (five-eight) years of experience indata managementExperience in manufacturingOracle Fusion Cloud certifications (preferred)Lean Six Sigma Green Belt or Black Belt (preferred)Ability to multitask and manage multiple deliverables and projects at the same timeBachelor’s degree (IT, Business Management or related)Extensive experience in managing projects with third parties (team management, project cost, resources and timeline management, weekly meetings, project leadership reporting).Must have been involved with coordinating integration testing and creating test scenarios.Implementation experience includes business requirement analysis, and gap analysis.Ability, availability to travel, as dictated by business needs. Must have a valid driver’s license, auto insurance and appropriate travel documentation (including, but not limited to, passport).Strong communication skills in the English language (listening, verbal, written, presentation, inter-personal)Exhibits and consistently upholds values of Excellence, Accountability, Teamwork, Integrity, Inspirational.Preferred Education, Experience And KnowledgeUnderstanding of manufacturing and business processes.PMI certifiedOracle Fusion Cloud CertifiedBachelor’s degree in information technology or similar. DUTIES AND RESPONSIBILITIESProject Planning & ExecutionDefine project scope, objectives, deliverables, and KPIs aligned with strategic goalsDevelop detailed project plans, timelines, budgets, and resource allocationLead cross-functional teams across sales, operations, finance, supply chain, and ITEnsure successful delivery of projects on time, within scope, and budgetManage projects across Oracle Fusion Cloud ERP process areasEnsure end-to-end integration and data consistency across modulesPartner with Oracle Fusion Cloud functional and technical teams to optimize system usageManufacturing & Operational AlignmentAligning Oracle Fusion Cloud processes with manufacturing workflows (laminating, finishing, packaging)Improve production planning, scheduling, and inventory accuracyDrive cost efficiency and operational visibility through ERP utilizationContinuous Improvement & Problem SolvingLead structured problem-solving initiatives using:PDCA (Plan-Do-Check-Act) for continuous improvement cyclesVSM5 Whys for root cause identificationFishbone (Ishikawa) diagrams for process and quality analysisImplement corrective and preventive actions (CAPA)Standardizing processes and promoting a culture of operational excellenceRisk & Change ManagementIdentify project risks and implement mitigation actionsManage change requests and ensure proper governanceDrive user adoption and change management across departmentsStakeholder CommunicationProvide regular updates on project status, risks, and performance metricsFacilitate workshops, training sessions, and alignment meetingsAct as the liaison between business stakeholders and IT teamsMethodologiesKnowledge of Lean Manufacturing and/or Six Sigma (preferred)PMP, Agile, or Lean Six Sigma certification (preferred)Soft SkillsStrong leadership and team facilitation capabilitiesExcellent communication and stakeholder managementStructured, analytical, and solution-oriented mindsetAbility to manage multiple projects in a fast-paced environmentHigh accountability and results-driven approachKey Performance Indicators (KPIs)On-time, on-budget delivery of Oracle Fusion Cloud and operational projectsReduction in process inefficiencies across workstreamsImprovement in production throughput and schedule adherenceIncreased ERP data accuracy and process complianceReduction in defects and recurring issues through root cause analysisStakeholder satisfaction and user adoptionBusiness Strategy, Processes & AdministrationProactively identify and propose business process and/or system enhancementsWork self-directed and independently; may act as subject matter mentor to more junior membersPerform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirementsAnalyze business requirements (As-Is), design business process and propose Blueprint functional solution for To Be future state.Design functional specifications for reports, interfaces, enhancements, workflow and forms.Facilitate workshops to collect business requirementsManage third parties on project execution and improvementsAct as liaison with client for troubleshooting: investigate, analyses, and solve software problems.Participate in system upgrades, inclusive of end-to-end testing.Develops, coordinates and implements plans to test processes and configuration assuring quality of any additions, changes or deletions to the system.Create and maintain proper documentation.ProcessTrainingProceduresTrain users on processes, procedures and systems.Support daily Operations Issues – Prioritizing critical issues.Provides timely response to end user calls and help desk tickets assisting in problem resolution (helpdesk-role).Liaison between business and IT.Maintains the team’s focus on security, standards and compliance policies while building optimal solutionsEnsure that tickets are closed according to SLA pre-defined.Other duties consistent with the general nature and focus of the position and/or the goals and objectives of the department may be assigned.At Flexcon, we offer a comprehensive compensation and benefits package that includes base salary, healthcare coverage (medical, dental, and vision), life and disability insurance, 401(k) with company match, paid time off, wellness programs, and tuition assistance. Based on region, the expected salary range(s) for this position is $101,312.72 - $168.854.53.The posted salary range is intended to provide a general idea of compensation. Actual compensation may vary depending on experience and other job-related factors. We take regional market differences into consideration to ensure fair and competitive pay in each area.By applying to this job and providing your mobile number, you are agreeing to receive an initial text from Flexcon, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities