Wire Specialist III

JOB FUNCTION: This position is responsible for overseeing and processing all incoming and outgoing wires for Jefferson Bank, which includes domestic and foreign wires, loan funding, private banking, drawdowns, trust security movements, and treasury management online initiated wires. This position is responsible for combating fraud by monitoring the status of wires with our online OFAC (Office of Foreign Assets Control) queue, releasing wires according to established OFAC guidelines, reviewing real time fraud alerts, reviewing and releasing Verafin alerts, guaranteeing appropriate approvals are obtained on wire forms, and remaining current of regulatory changes, system enhancements, and departmental policies.DUTIES & RESPONSIBILITIES:Process and receive both U.S. and foreign currency wire transfers and administrative messages using the bank's core system, wire platform, and our correspondent bank systemsEnsure appropriate wire documentation is complete and accurate and proper authorizations are received for all wires according to established wire procedures, policies, and controlsReview all fraud alerts to include OFAC, Verafin, and online banking real time fraud alerts with expectation to notify management of potential suspicious activity.Answerable to any incoming and outgoing wire fraudAccept and process all wire requests received, utilize call recording devices, and perform callback verificationsMonitor all queues on wire platform such as repair, exception, and OFACAssist the Accounting Department with monitoring the bank's daily Federal Reserve Cash Balance, staying after hours on 1⁄2 day holidays, and arrange for reduction of wire transfers at end of day to meet time restraintsPerform end of day balancing with Federal Reserve, wire platform, and foreign exchange correspondent bankResearch and resolve wire validation errors, wire rejects, audit exceptions, audit requests, compliance requests, accounting reconciliation questions, customer wire inquires, and wire subpoena requestsSupport the Loan Administration Department's centralized loan funding process by following authorized approval limits outlined in the wire policy, completing drawdowns, and initiating callbacks as necessarySupport Private Banking and front-line employees with wire entry in the web based wire platform and verify accuracy and completeness of wires submittedMaintain wire logs, Funds Transfer Agreements, monthly management reports, and wire system applications, which include wire templates, account tables, notification instructions, etc.Work with Bank's eSign module for customer Funds Transfer Agreements and with the Bank's online banking system for direct handling of wire messagesDemonstrate a high level of integrity with understanding the Bank's wire policy and procedures and being the last line of defense to prevent wire fraudAccountable for the Bank's wire policy approval requirements and directly responsible for centralized wire limitsHold autonomous authority for wires up to centralized limits with little tolerance for inaccuraciesHandle all bank phoned-in and emailed wire requests in a centralized environmentProvide internal and external customer support for wire assistance and callbacksSupply wire confirmations to title company customers, internal customers that provide a request and as part of the centralized loan funding processAssist customers, Officers, Management and other bank employees with inquiries and product support in a courteous, professional mannerRemain current of Bank's treasury management online wire module for treasury management customer wire supportCreate and/or revise department procedures and policies as neededTrack bank personnel errors with forms, non-adherence to cutoff times, non-compliance of policies, etc. and report to managementAssist management with business continuity and disaster recovery testing, implementation of system upgrades and enhancements, and conducting one-on-one training with new employees or as a group presentationMake recommendations for position cross training opportunities and enhancements for department efficienciesResponsible for ensuring that management is aware of all issues that may arise within positions area of responsibilityComply with all related bank and department policies, audit standards, the bank's Customer Identification Program (CIP), OFAC guidelines, regulatory mandates (i.e., Dodd-Frank Act, Regulation E., etc.), and all required bank training and/or coursesAccountable for accurate initiation, verification, and releasing of wire payments to and from the wire system platform and Correspondent Banks.Responsible for monitoring our reserve account balance to ensure compliance with Federal Reserve requirements. The Wire Specialist works closely with Bank Officers and our Accounting, eBanking, Trust, Private Banking and Loan Administration Departments.Assists management with the protection, retention and destruction of all records in accordance with the Bank's record retention proceduresAct as backup for ACH Specialist for daily ACH file transmittal processKeep abreast of industry changes, scams, fraud trends, and evolving security risksRemain active with attending webinars, meetings, and conferencesPrepare and create management reports, upon requestPerform other duties as assigned and special projects as neededMINIMUM QUALIFICATIONS:Work Experience3+ years in wire transfer operations or 4+ years in bank operationsWorking knowledge of the Dodd-Frank Act, Regulation E, U.S. Patriot Act: OFAC, Uniform Commercial Code 4A, FinCEN (Financial Crimes Enforcement Network), and Federal Reserve Board: Regulation J - Compliance GuidePreferred Experience (Optional)Working knowledge of FedLine and Wire Transfer SystemsPrevious or current fraud operations expertiseDriving PositionN/AEducationHigh School Diploma or equivalentCollege Degree preferredEquipment/Machines/SoftwareExcellent computer literacy in all Microsoft Programs (Outlook, Excel, Word, PowerPoint)Proficiency in Adobe Reader and various internet browsersExperience with the Internet, search engines, browsers, and general PC connectivityExperience with smart device(s), dual monitors, voice recording devices, copier, fax, scanner, phone system, printers, calculators, telephone headsets and other electronic devicesCompetency RequirementsAbility to multi-task while maintaining a high level of accuracySkill to work in a dynamic, high monetary risk operations division governed by stringent deadlines and regulatory requirementsComplete tasks proficiently and in a timely mannerAbility to work independently, take initiative, and make effective decisions, while under pressure in a fast-paced office environmentExcellent interpersonal skillsProfessional verbal and written communication skills, on the phone and in personStrong organizational skills and detail orientedPractice proper etiquette when communicating verbally or via emailPhysical RequirementsMust be able to reach, bend and lift files up to 30 lbsMust be able to drive to BCP location with/without prior noticeMust be able to work from home with/without prior noticeMust be able to sit for most of the day in front of a computerMust be able to write, speak and hear to communicate with customersMust be able to read from a computer screen and other paper reportsMust be able to type on keyboard and use a 10-Key calculatorMust be able to be mobile in an office environmentMay require occasional travel or drivingThis job description does not imply an employment contract, nor is it intended to include every duty and responsibility that employee is responsible. Duties and tasks may be assigned by management team based on department and business needs.Jefferson Bank is an EEO employer and an Affirmative Action Employer, M/F/Disability/Protected Veteran Status.Click The Link Below To Be Redirected To The Equal Employment Opportunity Commission's Website To View The "Know Your Rights" Poster