Production Firmware Technician

Teradek– Who are we?Creative Solutions is an Oscar-winning team of creatives and innovators who build the tools that professionals use to craft their stories. With the SmallHD, Wooden Camera, and Teradek brands, CS focuses on developing technologies and solutions that help drive multimedia production to new creative heights.Teradek, based in Irvine, CA, manufactures wireless video devices for remote video capture, live ENG backhaul, real-time monitoring, proxy recording and webcasting. For complex IP video systems, Teradek's cloud-based management platform allows users to remotely operate a fleet of Teradek encoders in real-time from anywhere in the world. Teradek products are used in film, television, streaming, sports, governments and organizations around the world.What will I be doing?Teradek is seeking a highly skilled and motivated individual looking to work in the electronics industry. As part of the Production Team, the Production Firmware Technician will coordinate with Engineering to install firmware on new boards, ensuring proper operation of our products. The candidate will also serialize and maintain accurate logs for each product. Also, occasional troubleshooting and analyzing issues as they arise.A Typical Day Might Include The FollowingFirmware Maintenance: Installing the code for the firmware as directed by Engineering that runs on embedded systems or microcontrollers. This involves using programming languages such as C, C++, Assembly, or domain-specific languages for embedded systems.Testing and Debugging: Thoroughly testing the firmware to ensure it functions correctly, efficiently, and reliably on our products. This may involve running simulations and analyzing logs to identify and report any issues or bugs.Hardware Integration: Collaborating with hardware engineers to ensure that the firmware seamlessly interacts with the physical components of the device, such as sensors, actuators, and other peripherals.Security: Ensure security measures within the firmware to protect against vulnerabilities, unauthorized access, and data breaches are functioning properly. This is particularly important as many embedded systems are connected to networks or the internet.Troubleshooting: Identifying and communicating firmware issues that arise, such as unexpected behavior, crashes, or performance problems.Documentation: Creating clear and comprehensive logs for serializing and maintaining each product.Time Study Data Management: Maintain and refine time study datasets by cleaning, validating, and organizing information for process efficiency analysis.Collaboration: Working closely with cross-functional teams, including hardware engineers, software developers, quality assurance teams, and product managers, to ensure the overall success of the product.Qualified candidates must haveSolid computer and internet skillsUnderstanding of electronic principles, circuits, and microcontrollersFamiliarity with Linux operating system and scripting languagesProficiency with Google Workspace tools, including Google Docs and SpreadsheetsKnowledge of computer file management and organizationStrong problem-solving skills: Capable of recognizing and solving problemsKeen attention to detailEffective multitasking and organizational capabilitiesEfficient work style and time management skillsProficient communication through both written and verbal means (English)Willingness to work extra hours when necessaryCompletion of High School Diploma or GEDMore important information for youThis position is based in the Irvine, CA officeReporting to Production ManagerThis position full time, Mon-Fri, daytime, non exemptWhy Teradek?Great people, great work environmentHealth insurance (incl. dental and vision), Life Insurance, STD, LTD, FSA401(k) matchingUnlimited PTO Policy13 Paid HolidaysComplimentary onsite EV ChargingRate of pay is determined by various factors, including but not limited to knowledge, skills relevant to the role, competencies, experience, education, as well as position requirements.Our brands are leaders in defensible niche markets in terms of premium products, technology innovation and/or market share.Our products typically attached to, or support, a camera - primarily for broadcast, cinematic, video, photographic and smartphone applications. Our products serve a wide range of end users and are offered as a cohesive package.