Front Desk Agent

Front Desk AgentAre you ready to grow your hospitality career with a hotel transitioning to City Express by Marriott in October 2025? We are seeking professional, dependable, and service-oriented Front Desk Associates who take pride in delivering exceptional guest experiences. You'll be the first point of contact for our guests, ensuring each stay is seamless, welcoming, and reflects our elevated brand standards. What You'll Do: Greet and check in/out guests with courtesy and professionalism Handle room reservations, modifications, cancellations, and special requests Secure and process payments, verify billing accuracy, and manage folios/invoices Provide guests with hotel information, directions, and local recommendations Respond promptly and professionally to guest concerns Ensure smooth shift transitions and follow up on outstanding requests Answer multi-line phones with proper etiquette Support brand quality, cleanliness, and safety standards About You: Friendly, positive attitude with a passion for guest service Associate degree preferred 2+ years of hotel and front desk experience required Strong communication and multitasking skills Reliable, flexible, and available to work days, evenings, weekends, and holidays Prior hotel front desk experience preferred, but not required Ability to stand for extended periods and maintain a polished, professional appearance Team player who thrives in a fast-paced environment About Us: Artha Hotels is a successful hospitality management company that manages hotels in Yulee, Florida. With over years of experience, they have grown into a conglomerate of hotels that work closely with all phases of operations and development to ensure higher levels of guest satisfaction and product quality. What We Offer: Competitive salary depending on experience Performance bonus potential PTO and long-term growth opportunity Direct access to ownership and autonomy to make decisions We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.