BDC Call Center

Business Development RepresentativeOverviewOpen Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the "Road Most Traveled" and the "Road Most Successful."ResponsibilitiesRespond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.Answer all incoming calls and chat/call requests promptly.Set confirmed appointments.Record every contact you have with customers, regardless of source or type, in tracking system.Complete your daily scheduled contact tasks.QualificationsAbility to communicate effectively with othersTime management skillsAbility to type efficiently to enter accurate information into tracking systemBasic Computer skills*This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor. This job description is subject to revision at the discretion of the company.Company ProfileOpen Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing "in-demand" vehicles, both new and pre-owned, for our customers who have come to expect a "Five-Star customer service experience".With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.At Open Road we know our employees, and their achievements, drive our culture and success.Our Total Compensation Rewards Program includesBASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performanceBONUSES - Rewards achievement of specific business goals, in eligible positionsBENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as:Medical, Dental and Vision PlansVacation Time / Personal TimeShort and Long Term DisabilityLife Insurance401(k) Retirement Plan with employer matchManufacturer CertificationsLeadership Training ProgramsVehicle Purchase DiscountsWellness InitiativesVolunteer TimeJ-18808-Ljbffr