Medical Front Office / Patient Care Representative

About Us Gwinnett Clinic is based in Lawrenceville, GA. We are professional, agile, professional and our goal is to serve as Northeast Atlanta's leading primary care and multi-specialty private practice. Duties - Greet and welcome patients and visitors in a professional and friendly manner - Answer phone calls and provide information or direct calls to the appropriate staff member - Register patients - Schedule appointments and maintain the appointment calendar in EMR software - Check patients in and out, collect payments, and update patient records - Manage patient paperwork, including insurance forms and medical history - Coordinate with staff to ensure smooth patient flow - Handle patient inquiries, concerns, and complaints in a timely and courteous manner - Maintain cleanliness and organization of the front desk area Requirements - Previous experience working in a dental or medical office setting preferred - Proficient in using phone systems and EMR - Strong administrative skills with attention to detail - Excellent customer service and communication skills - Ability to multitask and prioritize tasks effectively - Knowledge of medical scheduling and patient service procedures - Familiarity with medical administrative support tasks and terminology - Professional demeanor with the ability to handle difficult situations calmly We offer competitive compensation based on experience. Please visit our website to learn more about the positions and requirements: http://www.gwinnettclinic.com/about/join-our-team/ Please visit our website to see the locations we have opportunities in Gwinnett County, Fulton County, Barrow County: https://www.gwinnettclinic.com/our-locations/ If you meet the requirements above, we would love to hear from you. Please submit your resume for consideration. Job Type: Full-time Benefits: 401(k) 401(k) 4% match 401(k) matching Dental insurance Disability insurance Free flu shots Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Internal Medicine Primary Care Radiology Schedule: Monday to Friday No nights Rotating weekends (2 weekend days per month) Application Question(s): Are you able to work a minimum of 32 hours per week? Language: English (Required) Security clearance: Confidential (Preferred) Ability to Commute: Lawrenceville, GA (Required) Ability to Relocate: Lawrenceville, GA: Relocate before starting work (Required) Work Location: In person