IT - Principal Consultant | Infra_ToolAdministration-ITSM | ServiceNow

Job Title* Principal Consultant | Infra_ToolAdministration-ITSM | ServiceNowWork Location: Richardson, TX 75082Vendor Rate: market rate/hrContract duration (in months)* 12Job Details:Must Have Skills (Top 3 technical skills only) *1. Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.2. Content creation migration and the UX interactions aspect of the migrated objects within the Snow Platform in the FSM (Field Service Management) module.3. Experience implementing and enhancing configurable workspaces.Nice to have skills (Top 2 only)1. Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system.2. Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.Detailed Job Description:Deep understanding of all or some of these ServiceNow modules ServiceNow Development, experience in FSM Field Service Management module. An exposure to Telecom domain is desirable. Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience. Content creation migration and the UX interactions aspect of the migrated objects within the Snow Platform in the FSM Field Service Management module.Minimum years of experience*:>10 yearsCertifications Needed: NoTop 3 responsibilities you would expect the Subcon to shoulder and execute*:1. Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.2. Good experience in Agile way of working Scrum, User Story, Sprint model3. Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.Interview Process (Is face to face required?)