Compliance Coordinator

Description Job Overview As the Compliance Coordinator, you will be responsible for regularly touring the neighborhood's street-by-street to inspect, document, photograph and issue all violations within the community. The position is based out of our Gilbert Corporate office and involves regular travel to the community in Maricopa three times per week. This position requires the use of a personal vehicle for business travel which is eligible for company mileage reimbursement at the current IRS approved rates. Compensation: $21 per hour FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities Inspect, research and document exterior modification projects throughout the residential community for conformity with prior written approvals and/or denied projects. Investigate and document unauthorized architectural modifications including processing homeowner notifications. Verifies all exterior modification projects are completed as submitted and/or removed per the Architectural Committee directives. Monitor the community and issue violations to ensure residents are adhering to the maintenance requirements per governing documents. Process all parking violations for parking enforcement; reports are provided by third party company. Investigate and process parking variances in a timely manner. Compliance is on a 21-day rotation, manage rotation to ensure escalation is completed in a timely manner. Involves regular travel to the community in Maricopa. Inspect all common areas, including all three parks on a weekly basis to ensure tot lot/misc. common area amenities are being maintained and no work orders need to be issued. Resale inspections as needed Prework, check for modifications if any, open violations, check Zillow or online listing to review backyard of lot for any structures or unapproved modifications. Process violations, email homeowner list of violations for escrow, complete disclosure via Welcome link. Research and understanding of city, county, and municipal code requirements impact on community guidelines. Maintain up-to-date and organized records of inspection reports, violations, and other compliance-related data Participate in meetings and work groups to maintain knowledge of new developments, policies, and guidelines Office duties include but not limited to: Upload violations into software, review/add notes, as necessary. Process violations to be emailed/mailed. Respond to resident inquiries via email and telephone. Smartwebs: Homeowners can respond through Software, respond in a timely manner to address homeowner responses. Skills and Qualifications Exceptional interpersonal skills, enabling the ability to build strong relationships with colleagues, clients, and community members Excellent technology skills, including proficiency in Microsoft Office Suite and the ability to quickly learn new software and tools as needed Strong attention to detail and ability to spot violations or discrepancies Strong problem-solving and critical-thinking skills to identify and address compliance issues Able to work both independently and in a team environment Education and Experience Previous experience in compliance monitoring, property management, or related field (highly preferred) Physical Requirements Able to survey properties on foot as needed Able to work in various weather conditions (i.e. heat, cold, rain, wind, etc.) Must have a valid Driver's license Work Location: Corporate Office, 161 E Rivulon Blvd Gilbert, AZ 85297; Supporting Rancho El Dorado in Maricopa, AZ Work Hours: Monday - Friday, 8 hours per day. Regular travel to the Community in Maricopa doing Compliance tours and the remainder of the day is spent at our Gilbert Corporate location. Travel Requirements: Regular use of personal vehicle is required. Eligible for mileage reimbursement at the current IRS approved rates. What We Offer 10 company paid holidays Paid volunteer time Paid sick and vacation time Medical, dental, vision HSA and FSA Company paid life insurance and Employee Assistance Plan Supplemental life, disability, accident, critical illness, hospital indemnity Identity theft, legal services Pet insurance 401(k) with company match Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.