Fire Alarm Technician

QualificationsHigh school diploma or equivalent requiredEdwards Certification a plusCertificate of fitness S98NYC SSTAbility to stand, kneel, bend, and climb ladders for extended periodsCapable of performing tasks at a computer workstation for prolonged durationsPhysically able to install system hardware and wiring when requiredAble to walk up and down stairs in various facility environmentsMust be able to lift, shift, and pull objects weighing up to 25 poundsSufficient visual and hearing acuity to inspect, diagnose, and assist in the repair of equipment ResponsibilitiesRespond promptly to service calls for fire alarm system inspection, maintenance, and repairTroubleshoot and repair fire alarm systems, ensuring timely resolution of issuesConsult with building managers to determine service and repair needs; provide recommendations for parts replacements and system upgradesConduct detailed inspections and functional tests of alarm systems, including batteries and electrical wiring; adjust and repair components as neededDiagnose and replace malfunctioning hardware to restore full system functionalityEnsure all systems and repairs comply with FDNY codes and applicable safety regulationsClearly explain system issues and demonstrate proper system operation to end users and facility managersComplete all job assignments on schedule, aiming to exceed customer expectations in quality and serviceAccurately document work performed, parts used, and time spent using electronic service tickets; obtain customer signatures using concise, professional languageParticipate in rotating on-call schedules for emergency service callsRegularly update management on the status and progress of service callsAdhere to all safety protocols and company proceduresMaintain all tools and equipment in good working orderPerform additional related duties as required by management or project needs