Scheduling Specialist

JourneyCare Home Health is seeking a meticulous and organized Home Health Scheduling Specialist to join our dedicated team. As a key member of our operations team, you will be responsible for managing and coordinating the scheduling of home health visits to ensure that our patients receive timely and high-quality care. Your role will involve working closely with clinicians, patients, and their families to facilitate seamless scheduling and optimize care delivery.Hourly Pay: $17.00 - $26.00Offer based on years of experience.We OfferGreat culture and team atmosphereComprehensive benefits (medical, dental, vision, life/AD&D, disability)401(k) retirement plan with a generous company matchGenerous time off accrualsPaid holidaysTuition ReimbursementEmployee Referral ProgramMerit IncreasesEmployee Discount ProgramsWork/life balanceWhat You’ll DoConfirms patient appointments and perform patient reminder calls according to client guidelinesManages client and care provider’s schedules efficientlyTracks and reports daily scheduling metrics and communicates all client scheduling trends to managementAnswers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitorsMaintains patient records in billing/scheduling system formats and in hard copy when indicatedCompletes patient schedules, forms and all correspondenceProvides additional billing and customer service supportMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular, predictable, consistent attendance and is flexible to meet the needs of the departmentQualificationsHigh school diploma required. College degree a plusBilingual in Spanish is a plusExperience in a high volume medical office environment requiredScheduling patients and patient testing preparation experience in a physician office preferredComputer Proficiency – MS OfficeAbility to work well with others in a professional manner in a team oriented environment 2 years in a medical setting preferredTo apply via text, text 10946 to (847) 416-8078#ACHHEmployee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.