Front of House Manager

Chick-fil-A Front of House ManagerAre you looking for a fun, loving workplace where teamwork and leadership thrive? Do you want to be part of a highly motivated team that values your growth and community impact?Join Chick-fil-A as a Front of House Manager and experience an opportunity to developyour leadership skills in a positive, people-focused environment. This locally owned restaurant offers flexible schedules, paid training, and great benefits that make every workday enjoyable and rewarding.Why You'll Love This Role* Be a key leader in a fast-growing, exciting restaurant* Work in a supportive, enthusiastic team atmosphere* Gain valuable management experience in the Food & Beverage industry* Make a positive impact in your local communityPerks & Benefits* Flexible schedule to balance work and life* Paid time off* Employer health insurance contribution* Break meal allowance* Paid breaks* FREE college education* Scholarship opportunities* Discounts at multiple retailers through PerkSpotManager Responsibilities* Daily Operations: Open and/or close, lead excellent shifts, be a trusted key holder.* Leadership & Coaching: Lead, coach, and train FOH team members to deliver exceptional guest experiences. Provide real-time feedback, conduct training sessions, and support team development.* Excellent communication skills, both written and spoken* Guest Experience: Foster a culture of genuine hospitality and service. Handle guest concerns promptly and professionally.* Team Development: Partner with the leadership team to recruit, onboard, and develop FOH staff. Help identify high-potential team members for leadership growth.* Food Safety & Cleanliness: Ensure all food safety and quality assurance standards are met or exceeded. Maintain a clean, organized, and compliant FOH environment.* Cash Handling & Transactions: Oversee cash handling procedures, including reconciliations, safe counts, and register audits. Ensure compliance with financial policies.Qualifications and Requirements:* Smile* Create and Maintain Eye Contact* Speak Enthusiastically* Make Emotional Connections with Guests* Reliable transportation* Ability to work in a fast-paced environment* Strong people skills with a desire to serve Team Members* Strong commitment to superior customer service* Ability to manage Team Member behavioral and performance issues* Ability to work in a team environment with shared ownership and responsibility* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.Location: Wendover Plaza 957 N Wendover Rd, Charlotte, NC 28211, USAReady to join our team? Apply now and start your exciting journey with Chick-fil-A!Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who is invested in the future of her Team Members and give back to their community. This is a an exciting opportunity to be a part of a new and growing restaurant!