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Client Itinerary Support Specialist - Remote
Baltimore, MDMarch 27th, 2026
About the Role:Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service-all from your home office.Key Responsibilities:Help clients choose and book hotel accommodationsProvide details on amenities, pricing, and availabilityManage reservation changes and maintain accurate recordsCommunicate professionally via phone, email, and messagingQualifications:Strong communication and hospitality skillsProfessional, detail-oriented, and self-motivatedBasic computer proficiency and reliable internetCustomer service or hospitality experience is a plusWhat We Offer:Flexible remote scheduleTraining and access to booking toolsSupportive team cultureIncome-earning possibilities based on performanceTravel discounts and perks$45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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