Inside Sales - Client Relations Specialist

DescriptionAbout UsGrand Canyon Law Group is Arizona’s top criminal defense firm, known for our unmatched dedication to protecting our clients' rights and securing their futures. We stand by our clients with compassion, offering support and advocacy during challenging times. We build trust through honesty, ensuring transparent and clear communication every step of the way. Our focus on results drives us to achieve the best possible outcomes, making a tangible difference in our clients' lives.Position OverviewWe are seeking a dynamic and motivated Client Relations Specialist to be the first point of contact for individuals in urgent need of legal help. This is a fast-paced, in-office sales role where quick decision-making and the ability to close same-day or with short-term follow-up are critical. You won’t be selling a "want" — you’ll be selling a need where every second counts. Professionalism, empathy, and the ability to communicate urgency are essential to your success in this roleRequirementsKey Responsibilities:Conduct initial consultations with potential clients facing criminal chargesGather essential case facts and communicate the importance of timely legal actionFollow up and retain clients quickly—many sales are same-dayPresent case information to attorneys for assessmentMaintain clear and consistent communication with leadsQualificationsProven ability to excel in fast-paced, high-stakes salesStrong communication, closing, and follow-up skillsAbility to quickly build trust and rapport with clientsFamiliarity with Clio or HubSpot is a plusBilingual (English/Spanish) preferred but not requiredBenefits401(k)Dental insuranceHealth insurancePaid time offVision insuranceSupplemental PayBonus opportunitiesCommission payMonthly bonusPerformance bonusExperienceSales: 1 year (Required)LanguageEnglish (Required)