Technical Support Engineer, Complex Systems

Quantum US is seeking a Technical Support Engineer to assist field engineers, technicians and product support personnel in diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, software, or networked and/or wireless systems. The role involves handling situations where first-line support has not isolated or fixed the problem and may include reporting design or reliability issues to engineering teams, plus contributing to customer installation#J-18808-Ljbffr