Customer Support Representative

Job Title Culligan Water is seeking an individual experienced in customer relations.Job Summary The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.Responsibilities Extensive problem-solving, order processing, and helping to manage customer accountsProvide proactive sales support by developing close relationships with customersSchedule service and delivery ordersCoordinate schedules with the service/operations teamContact customers for purposes of scheduling additional services or offering maintenance plansRefer unresolved customer grievances to designated departments for further investigationQualifications High school diploma or GEDMinimum of two years of customer service experience requiredStrong time management and project management skillsProficient in Microsoft Office (word, excel, outlook)Excellent communication skills, both written and verbalBenefits Culligan offers a range of benefits including 401(k) matching, medical and dental insurance, 401K retirement with company match, vacation, paid time off, company-paid training, and employee discounts for Culligan in-home products. Eligibility for annual recognition and training meetings/events is also available.About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $20.00 per hour.Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.