Front Desk Representative-Cardiac Care

Your experience mattersMemorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Desk Representative, joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.How you'll contributeA Front Desk Representative who excels in this role:Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.Greet patients and handle check-in/check-out process, including use of Clockwise systemEnter demographics and scan patient information into EMR and properly log patient into systemVerify patient demographic and insurance information, updating as neededCollect patient paymentsAnswer and respond to inquiries, forward messages from patients, pharmacies, and other providers to clinical staff according to company protocolMaintain accurate accounting of cash drawer during shiftCall patients to follow up on their visit to MAUC, as neededMaintain cleanliness and functionality of office, particularly lobby and registration areaPerforms other duties as requiredWhat we're looking forApplicants should have a high school diploma or equivalent (required). Additional requirements include:Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.Must be able to work in a stressful environment and take appropriate action.Ability to read, write, and perform basic mathematical functions.Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.Organized, detail-oriented, and able to work well under pressure.Efficient and accurate completion of daily tasks and data entry.Professional appearance and manner.Knowledge of insurance/medical terms and policies preferred but not required.Schedule: Full-timeWhy join usWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.More about Memorial Medical CenterMemorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employmentEEOC StatementMemorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.