Customer Service Rep (02818) -1620 Shackelford Rd

Customer Service RepJoin our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.Responsibilities include:Answering incoming phone calls and assisting customers with inquiries and ordersProcessing customer orders accurately and efficientlyHandling cash transactions and maintaining a balanced cash drawerPreparing and packaging products according to company standardsMaintaining a clean and organized work environmentCollaborating with team members to ensure smooth operations and customer satisfactionResolving customer complaints and concerns in a professional and empathetic mannerAssisting with inventory management and restocking as neededAdhering to all company policies, procedures, and safety guidelinesParticipating in ongoing training and development programs to enhance skills and knowledgeQualifications include:Excellent customer service skills with a friendly and professional demeanorStrong communication skills, both verbal and writtenAbility to follow directions and work efficiently in a fast-paced environmentFlexibility to work various shifts, including weekends and holidaysBasic math skills for handling cash transactions accuratelyPhysical ability to stand for extended periods and lift up to 25 lbs.Basic computer skills and ability to learn new software systems quicklyStrong multitasking abilities and attention to detailTeam-oriented mindset with a willingness to collaborate and support colleaguesHigh school diploma or equivalent preferredPrevious customer service experience is a plus, but not requiredAbility to remain calm and composed in high-pressure situationsAll your information will be kept confidential according to EEO guidelines.This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.