Program Servmart Specialist I (Hiring Immediately)

MSCHonolulu, HIApril 20th, 2026

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsAdministration of Housing Programs, Urban Planning, and Community Development

BUILD A BETTER CAREER WITH MSCServing customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.Requisition ID :20408Employment Type :Full TimeJob Category :SalesWork Location :Kaneohe Bay Marine Base- Honolulu, Hawaii BRIEF POSITION SUMMARY: The program Specialist has a wide variety of tasks. They are required to assist walk in customers by sourcing products or helping them to find product in the store. They answer phone calls, process hazmat orders and contact customers. They also receive in inventory, label it and replenish the shelves in the store. It is a combination of customer service and warehouse responsibilities.DUTIES and RESPONSIBILITIES:<ul><li>Assist walk in customers in the store and answers inbound calls at a specific on site location to sell MSC products in accordance with MSC Culture and Customer Service Standards.<li>Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates to locate the most effective sources of information.<li>Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available.<li>Communicates customer concerns to management to ensure the most effective and lasting problem resolution.<li>Works closely with vendors to produce quotes, expedite orders and locate sources for product.<li>Supports outside sales representatives.<li>Ensures excellent customer relations by responding, under Supervisor/Manager or OSA's guidance, to customer needs consistent with MSC standards, Culture, and business practices.<li>Operates basic warehouse vehicles (i.e., electric pallet jack and/or forklift).<li>Creates and applies bar code labels using MSC item numbers or PO's.<li>Loads, unloads, moves product by hand or by skid<li>Picks items from bins<li>Puts away all required product<li>Fosters the MSC Culture in the location and throughout the company to ensure unity of purpose and fulfillment of MSC's Mission.<li>*Participates in special projects and performs additional duties as required*</ul>*INDICATES ESSENTIAL DUTIESTo perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.EDUCATION and EXPERIENCE:<ul><li>A High School Diploma or the equivalent. <li>2 years customer service experience, inbound/ outbound telephone sales or outside sales, experience required. <li>Industry experience preferred. </ul>SKILLS:<ul><li>Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required.<li>Excellent problem solving skills are required.<li>Excellent customer service and sales skills are required. <li>Excellent oral and written communications skills are al

Program Servmart Specialist I (Hiring Immediately)

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