Marketing Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!About Our PropertySkamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.#PGH-SKLWhat You Will Have An Opportunity To DoWhat You Will Be DoingStrategy & Brand ManagementDevelop and execute annual and seasonal marketing plans aligned with occupancy, ADR, and revenue goalsMaintain brand voice, visual identity, and messaging across all guest touchpointsPosition the property within competitive sets and destination marketsDigital Marketing & WebsiteOversee website content and updates to drive bookings and conversionsManage vendors (with DOSM and DORM) for SEO/GEO, paid search, display, and retargeting campaignsAnalyze website performance, booking paths, AI effectiveness, and conversion ratesCollaborate with the DORM to create impactful booking campaignsDesign multi-channel campaigns and promotional calendarsEmail & CRM MarketingPlan and execute email campaigns for promotions, events, packages, and loyalty guestsSegment guest databases and define target audiences, messaging, and timingOptimize subject lines, content, cadence, and performance metricsAnalyze results and refine future campaignsSocial Media & ContentDevelop social media strategy and content calendarsLead photo/video shoots showcasing rooms, dining, spa, and experiencesMonitor engagement and manage community interactionsEvaluate platform performance and content ROIPromotions, Packages & CampaignsPartner with revenue management to develop packages and offersPromote seasonal experiences, wellness programming, dining events, and holidaysTrack campaign ROI and adjust strategies accordinglyPublic Relations & PartnershipsCoordinate PR initiatives, media outreach, and press staysBuild relationships with tourism boards, chambers, and local partnersManage influencer collaborations and agency relationshipsOn-Property MarketingCollaborate with design partners to produce guest-facing collateral (signage, menus, programming guides, digital displays)Ensure brand consistency across all departmentsSupport internal teams with marketing materialsReputation & Review ManagementMonitor and respond to online reviewsAnalyze guest feedback to inform marketing and operational improvementsPartner with operations to address recurring concernsData, Reporting & BudgetTrack KPIs including campaign performance, engagement, and ROIManage budgets, vendor contracts, and timelinesProduce regular reports with insights and recommendationsWhat are we looking for?Proven experience in a marketing management role, preferably within hospitality or lifestyle brandsStrong strategic thinking and ability to translate insights into actionable marketing plansExpertise in digital marketing, including website optimization, paid media, SEO, and CRM/email marketingExperience managing agencies, vendors, and cross-functional teamsStrong analytical skills with the ability to interpret data and optimize performanceExperience with content creation, social media strategy, and brand storytellingAbility to manage multiple projects, timelines, and priorities effectivelyStrong communication and organizational skillsPreferredExperience in events and experiential marketing (retreats, weddings, group programs)Familiarity with hospitality marketing metrics (occupancy, ADR, RevPAR)Experience supporting on-site activations and guest programmingSuccess in This Role Looks LikeMeasurable impact on occupancy, revenue, and direct bookingsHigh-performing campaigns with strong ROIConsistent and compelling brand presence across all channelsGrowth in engagement, audience reach, and guest loyaltyEffective collaboration across departments and partnersCompensation$80,000$84,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.