Product Technology Manager, Universal Commerce Protocol

Overview In this role you will provide high-touch technical guidance, troubleshooting, and documentation to ensure seamless partner integrations within SLAs. You will gather operational feedback to advocate for product enhancements and work with Product and Partner Operations to define and launch new features. You will develop technical docs and developer tools to streamline onboarding and scale operations, and perform implementation reviews to drive growth opportunities using Google technologies. You will collaborate closely with Engineering and Product teams to improve Google’s Shopping API ecosystem and uphold data quality, guiding partners to achieve measurable business outcomes. Compensation / Benefitsbonus targetequitybenefits ResponsibilitiesProvide technical guidance and troubleshooting for partner integrations within defined SLAsCreate and maintain technical documentation and developer tools to streamline onboarding and serviceabilityGather partner feedback and advocate for product enhancements with Product and Engineering teamsDefine, prioritize, and launch new features with Product and Partner Operations teamsPerform implementation reviews and analyze partner data to identify growth opportunitiesCollaborate with cross-functional teams to improve Google’s Shopping API ecosystem (Universal Commerce Protocol, Google Business Profile, Google Merchant Center)Advocate for customer and partner experience with data-driven insights to inform product/tool improvements Key requirementsBachelor’s degree in Engineering, Computer Science, or related field; or equivalent practical experience6 years of experience with client-side web technologies (HTML, CSS, JavaScript, HTTP)6 years of experience coding in one or more programming languages (Java, C/C++, Python)Experience troubleshooting technical issues for internal/external partners or customerscustomer-centric mindsetcollaborative approachstrong communicationHTMLCSSJavaScript